Regal Nissan
Roswell, GA
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I've been a buyer for manufacturing (I'm a C.P.M.) for I've been a buyer for manufacturing (I'm a C.P.M.) for many years, and I do purchasing for a living. I've been in some drag outs with vendors before I've been a buyer for manufacturing (I'm a C.P.M.) for many years, and I do purchasing for a living. I've been in some drag outs with vendors before, but Regal took the cake. I know buying a car can be stressful, but I did my research and really tried to get them to deal with me fairly. 1) They jerked me around on price for two days (yes I went back-see below) 2) The sales manager frequently raised his voice to me and berated me with diatribes 3) The finance manager didn't review any of the existing warranty information because I told him not to give me the sales pitch on add-on warranties. Like I said, I deal with salespeople for a living, and these guys were babies about everything just because I wanted to get the price down to where it should have been at the start. I guess if you want courtesy and respect from Regal, you have to pay sticker. It was the only dealer within a reasonable distance (next closest was well over an hour away). Even with that, the only reason I bought it from them was because I was able to get the price to be right (it was the last day of the month at the beginning of the financial meltdown, and I worked them for two days to get there). More
These guys are thieves. I was a single mother with a son just starting sports in a new area without local family support. I needed to move from a compact vehicle to an SUV for sporting equipment (football) just starting sports in a new area without local family support. I needed to move from a compact vehicle to an SUV for sporting equipment (football) and more room to include his friends. I knew the car I was interested in but didn’t know much of anything about purchasing a new car. I stopped by one evening, just to look at the vehicle - my mistake! The devil salesman couldn't have been more conniving. He kept me there as long as he could, telling me he would work a magical deal and make the numbers fit for me. I grew incredible tired as the night drew on and my son was very impatient and getting restless. The salesman new when to strike - I was just ready to get home. He came up with a number that seemed to fit with my budget so I went home with a new car. I woke up the next day realizing I must have been swindled. I checked with family and friends who could help me understand the numbers and found out that sure enough, I’d been clearly taken advantage of. I was horrified that I had allowed that to happen. I called and let them know I wanted my original car back and that I understood I had a grace period to make this return. They told me it wasn’t possible – the deal was sealed – in essence, they told me I was screwed and deal with it – I didn’t know where to go or what to do. I tried again soon thereafter and was told my original car was already gone – it’s not surprising since they probably made an additional $10 grand or more on that car. I will hate Regal Nissan, the salesman, the managers always and forever! The only good thing that came from this experience is that I know now NEVER to trust car salesman and when I go car shopping I go fully knowledgeable, with support and put up a fight for what’s right and fair! More

