
Regal Nissan
Roswell, GA
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Outstanding Kelley Blue Book Experience I submitted my 2015 Silverado into the KBB Instant Cash Offer portal a couple weeks ago in anticipation of needing to sell it. I am familiar with the I submitted my 2015 Silverado into the KBB Instant Cash Offer portal a couple weeks ago in anticipation of needing to sell it. I am familiar with the product and have used it before. Within 20 minutes, I got a call from Mark Mcclure who didn't just ask me if it was for sale right away. We had a good discussion of what condition the truck was in and what my realistic number was for the truck. We went back and forth briefly and agreed on a number pending in person approval of course. I was originally set to bring in the truck that Saturday but plans changed and I had to delay the delivery about 10 days. No problem at all Mark said. The number stands and bring it in when you can. I finally took the truck up to Regal yesterday afternoon, a couple hours earlier than I said I would be there. Mark was not in store as we had discussed earlier in the day as he had a personal engagement and advised that I could work with Tom Zorn. Didn't have to wait long at all before Tom had my appraisal, my approved buyout number from Mark, and the paperwork ready to sign. I got the number I needed and was on my way in less than 45 minutes which was OUTSTANDING. This was probably the most professional experience I've had with a dealership in my adult life, and I work in the industry. The Kelley Blue Book Instant Cash Offer is a tremendous product for consumers, but working my deal with Regal Nissan was an absolute pleasure. Kudos to Mark and Tom for accommodating me at every turn. Great job! More
Shuttle run! Warren drove me to work from Nissan when I dropped my car off. We had great conversation! He then was at my work at the end of the day to pick me up Warren drove me to work from Nissan when I dropped my car off. We had great conversation! He then was at my work at the end of the day to pick me up. He had to sit through a lot of traffic to get me and didn’t complain! Thank you Warren! More
Best Nissan Service Dept I am a 30 year+ customer and on my 4th Nissan car with Marshall (3 of them from Regal). Due to my very busy life style, I am usually only able to brin I am a 30 year+ customer and on my 4th Nissan car with Marshall (3 of them from Regal). Due to my very busy life style, I am usually only able to bring my car in for service on Saturdays. I try to only bring my car in on Saturdays that Marshall is working, due to our long history together & trusting it will get handled accordingly. He always is able to accommodate me, even when I show up later than scheduled. Which really means a lot to me. My life is hectic and crazy!! I trust his judgement and know he will treat me fairly and not try to do unnecessary repairs until they are needed. As a matter of fact my 1st new car original Salesman (Ron Meinert) is still working at Regal and Tom Zorn in Used Cars, plus a few others. This goes to show that not only is this a great dealership to buy from but a good place to work as well. Thank you Marshall for your loyal service!! More
Best service ever! I have purchased 5 cars from Regal Nissan over the last 15 years. Marshall Hadley has been my service advisor since the beginning and he always made s I have purchased 5 cars from Regal Nissan over the last 15 years. Marshall Hadley has been my service advisor since the beginning and he always made sure my cars received just what was needed. He would let me know if they had any service promotions , but never pushed. He is the most honest and thorough service advisor I have ever dealt with. He is the reason I will always service my car at Regal Nissan More
Best Service in America I drive from Valdosta, GA to Roswell, GA which is about 240 miles, give or a take a couple of miles because this dealership is the best of any that I I drive from Valdosta, GA to Roswell, GA which is about 240 miles, give or a take a couple of miles because this dealership is the best of any that I have ever seen. I went there in the early 2000's and met Marshall Hadley who turned out to be one of my top three closet friends and from the my first trip there, I decided to go back and now all this family drivers are Nissans because of Marshall Hadley's leadership role taking are of our vehicles, making sure that they are in top shape. We have bought most of our Nissans at Regal Nissan and have referred family and friends there. My family uses Regal Nissan and they check to make sure Marshall is going to work that next day before they schedule to bring their cars in for services. He is the best and if he ever leaves Nissan, we will follow him and buy the cars that his dealership sells. He is just that good. More
20 years and counting!! We're working on our 3rd Nissan and will always come to Regal for service with Marshall. He's always ensuring we maintain the car where needed and wa We're working on our 3rd Nissan and will always come to Regal for service with Marshall. He's always ensuring we maintain the car where needed and watches out for savings opportunities in the process. From our first sale to now, it's been over an amazing 20 years and he continues to support us in the same way. It also says a lot for Regal and Nissan that they have such loyal employees. More
Great Service I have been a Regal Nissan customer for many years. Marshall Hadley is my go to guy in the service department. Everyone is always courteous and help I have been a Regal Nissan customer for many years. Marshall Hadley is my go to guy in the service department. Everyone is always courteous and helpful. I am female and a senior, if Marshall can save me money, he does. He is the best!! More
Outstanding service department! I have dealt with Marshall Hadley for a number of years. Every time I have a car serviced there, I am made to feel like an important customer. I am es I have dealt with Marshall Hadley for a number of years. Every time I have a car serviced there, I am made to feel like an important customer. I am especially happy that I can trust Marshall to ensure I get great service and a fair price. Working with Marshall is like having a personal advocate at the dealership. More
Great place friendly staff For years I’ve been having my nissans and some non nissans services at Regal Nissan with Marshall Hadley. Usually I don’t leave reviews. Coincidental For years I’ve been having my nissans and some non nissans services at Regal Nissan with Marshall Hadley. Usually I don’t leave reviews. Coincidentally I am needing service soon. Knowing Marshall will be taking care of me, I know it’ll get done right. Yes, I’ve used other advisors like Skippy mcSkipper at Regal. Or Armando. Unless you want sub par service, go to Regal. More
Best service department I have encountered Marshall Hadley has ALWAYS treated me fairly. He is the best I have encountered. Marshall is very courteous and knowledgable. There is never any press Marshall Hadley has ALWAYS treated me fairly. He is the best I have encountered. Marshall is very courteous and knowledgable. There is never any pressure from him. If I have a service need, Marshall responds promptly. The pricing seems to be the best as well. If you have a Nissan and you need service, go see Marshall Hadley at Regal Nissan. You will not be disappointed. More