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Regal Nissan
Roswell, GA
487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 487 reviews
September 26, 2020
Soo xxxx ing pissed off right now dropped car to get a noise i hear when hit a bump and chk engine code tyey told e i had to replace the battery before they could further diagnose the car what a waist of noise i hear when hit a bump and chk engine code tyey told e i had to replace the battery before they could further diagnose the car what a waist of time and money had to pay 75 diagnoses fee still xxxx dealership scam scam scam More
by Bsijdnfkfk
Employees Worked With
Jake was clueles who i was even tho talked to hom on ohonelike 3 x before coming in , Holden Scott
September 14, 2020
Do not leave with your new vehicle until they deliver Do not leave with your new vehicle until they deliver everything on the "Owes Me List".I purchased a 2015 Nissan Titan from Calvin Mueller at Regal N Do not leave with your new vehicle until they deliver everything on the "Owes Me List".I purchased a 2015 Nissan Titan from Calvin Mueller at Regal Nissan in Roswell on 3/8/20. Love the truck it's fantastic. The dealership has been horrible. I ha ve a "Regal Owes me List" that has still not been fulfilled. It has been 6 months since the purchase. They(Calvin) promised on multiple occasions to send me touch up paint that was negotiated during the sales transaction on 3/8/20. I am continuing to get excuses from Calvin about back orders or it has been shipped. I have received nothing, zero, zed, ziltch, nadda, nothing. The paint color is not exotic or a one off, it is Black! I have even escalated this to the Sales Manager, he just forwarded me back to Calvin. Thanks for the follow up Regal! More
by MarkSavannah
Employees Worked With
Calvin Mueller, Dan Brown
August 04, 2020
No ability to follow through and repair used car purchase. Avoid this dealership at all costs for used cars. I purchased my used car 5 months ago. They had repairs that needed to be completed to finalize th Avoid this dealership at all costs for used cars. I purchased my used car 5 months ago. They had repairs that needed to be completed to finalize the sale. Here we are 5 months later and the work is still not completed. The whole time there have been excuses after excuses and non returned phone calls. At this point, I don't believe the sale is complete, but they will not take the vehicle back and cancel the sale. If the work couldn't be completed back when they sold the car, then they should never had made the sale. They will lie just to make a sale and then never follow through to make things right. I have been more than reasonable up until this point, but this is ridiculous. More
by mjadler
Employees Worked With
At this point, all the employees.
April 11, 2020
Regal Nissan: Professional, Honest, Knowledgable, The Best! We have four Nissans in our family, but this is the first time I shopped at Regal Nissan. I will never use another Nissan dealer! There was no press We have four Nissans in our family, but this is the first time I shopped at Regal Nissan. I will never use another Nissan dealer! There was no pressure at all and no vague answers. What I got instead were thorough explanations, timely responses to my texts/e-mails/phone calls and very professional treatment. Because of the coronavirus, we did the entire transaction over the phone, and the car was delivered to my front door. Alex Benjumea spent a great deal of time today introducing me to all the features of my new car. And, last but not least, I got a great price on this beautiful 2020 Rogue SL with Navigation. Thanks, Regal Nissan! Jane Elliott More
by Jane Elliott
Employees Worked With
Alex Bejumea, Evelyn, Dan
January 10, 2020
Regal Nissan Prompt, Courteous & Professional Service! Hadi was very Prompt, Friendly, Helpful, Knowledgeable; and a true Professional! Nissan has ALWAYS provided Exemplary Customer Service; for Our Famil Hadi was very Prompt, Friendly, Helpful, Knowledgeable; and a true Professional! Nissan has ALWAYS provided Exemplary Customer Service; for Our Family throughout the years! Thanks A Million; and God Bless; With Perpetual Success! ~Add Love!™ More
by addlove
Employees Worked With
Hadi;
January 03, 2020
Excellent customer service, Gateway to Success! My experience with the first phone call with Mr. Tyler Jackson felt genuine from the start. We have been shopping for the right commercial vehicle mo My experience with the first phone call with Mr. Tyler Jackson felt genuine from the start. We have been shopping for the right commercial vehicle more than a month, with business and personal credit ran through mud trying to get Finance being a new star up company! ADVANCED UP TRANSFLOW LLC. Applaud you Mr. Tyler Jackson for your worth! Gerald Nelson & Albert Green. More
by advanceduptransflow
Employees Worked With
Tyler Jackson
November 09, 2019
Awsome buying experience I have bought somewhere in the neighborhood of 15 new cars or trucks in my 67 years. Regal Nissan and especially Tyler Jackson , sales rep , along wit I have bought somewhere in the neighborhood of 15 new cars or trucks in my 67 years. Regal Nissan and especially Tyler Jackson , sales rep , along with the rest of the staff I had the pleasure of dealing with Saturday made this the most pleasant buying experience of all new vehicles I have owned. Tyler was exceptional . His knowledge of the product and his easy going way of sales was impressive and much appreciated. No pushy sales approach at all. I would very much recommend Regal Nissan to anyone who is interested in buying a new car. More
by Dan
Employees Worked With
Tyler Jackson
November 07, 2019
Service Work I never went to a dealership for service work until I had an issue that could not be fixed. I reluctantly went to Regal Nissan and met Marshall Hadley I never went to a dealership for service work until I had an issue that could not be fixed. I reluctantly went to Regal Nissan and met Marshall Hadley and I have taken both my Titan LE and my Maxima SR there ever since. I left the metro ATL area last year and moved to the bottom of Georgia and if I need service work, I make the 245 mile to Regal because I know Marshall Hadley will take good care of this car or truck. Yes, it is a long drive but I know it's worth it, the work is done right the first time and the prices are good so I strongly recommend that if you have a service issue, call Marshall Hadley and the issue will be resolved quickly. More
by Wild Bill
Employees Worked With
Marshall, Hadley
September 23, 2019
Outstanding Kelley Blue Book Experience I submitted my 2015 Silverado into the KBB Instant Cash Offer portal a couple weeks ago in anticipation of needing to sell it. I am familiar with the I submitted my 2015 Silverado into the KBB Instant Cash Offer portal a couple weeks ago in anticipation of needing to sell it. I am familiar with the product and have used it before. Within 20 minutes, I got a call from Mark Mcclure who didn't just ask me if it was for sale right away. We had a good discussion of what condition the truck was in and what my realistic number was for the truck. We went back and forth briefly and agreed on a number pending in person approval of course. I was originally set to bring in the truck that Saturday but plans changed and I had to delay the delivery about 10 days. No problem at all Mark said. The number stands and bring it in when you can. I finally took the truck up to Regal yesterday afternoon, a couple hours earlier than I said I would be there. Mark was not in store as we had discussed earlier in the day as he had a personal engagement and advised that I could work with Tom Zorn. Didn't have to wait long at all before Tom had my appraisal, my approved buyout number from Mark, and the paperwork ready to sign. I got the number I needed and was on my way in less than 45 minutes which was OUTSTANDING. This was probably the most professional experience I've had with a dealership in my adult life, and I work in the industry. The Kelley Blue Book Instant Cash Offer is a tremendous product for consumers, but working my deal with Regal Nissan was an absolute pleasure. Kudos to Mark and Tom for accommodating me at every turn. Great job! More
by KBB_ICO2
Employees Worked With
Mark Mcclure / Tom Zorn
