Regal Nissan
Roswell, GA
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Great Experience This was my first experience with Regal and it was nothing less than exceptional. Made an appointment for the scheduled 5000 mile maintenance. When I This was my first experience with Regal and it was nothing less than exceptional. Made an appointment for the scheduled 5000 mile maintenance. When I arrived, I received prompt service. Was planning on waiting for the completion of the service; however, the courtesy shuttle was recommended so I didn't have to sit on site. Warren, the shuttle driver was fantastic. Knowledgeable and excellent service. Will definitely continue to come back to Regal for all of my Nissan needs. More
They are great until you write their company review! I purchased a rear bumper protector from Regal Nissan...pretty basic part, right? It STICKS onto the bumper. However, I didn't know until I went to I purchased a rear bumper protector from Regal Nissan...pretty basic part, right? It STICKS onto the bumper. However, I didn't know until I went to put it onto my car that it did not with instructions. I found them on Nissan's Corporate site. They said to use a 'spacer' to place the protector from the back molding on the bumper. I called and spoke with 4 people at the dealership. NO ONE WOULD GIVE THIS INFORMATION TO ME. They said I needed to bring it in and pay for an hour of labor to have them install it??? Really...a $100 stick-on piece of plastic and instead of giving me the measurement of the space, they want me to drive to their dealership, make an appointment and go through that to stick it on the bumper? I am DISGUSTED with these people. I'll never buy another Nissan from them again! Horrible customer service. Very different than what it was right after I bought the car. They call you constantly - as soon as the survey was sent to rate my purchase experience, their CS went to crap. I get you guys...car salesman have a reputation for a reason! More
Service and shuttle Everyone was so nice!! Service was fast and loved having the shuttle! The driver was great and you could tell he really loved his job and the people h Everyone was so nice!! Service was fast and loved having the shuttle! The driver was great and you could tell he really loved his job and the people he works for!! Awesome!! More
Excelent Brad the service advisor, was very friendly, explained the whole process thoroughly, and Warren the Shuttle Driver very professional and courteous. It Brad the service advisor, was very friendly, explained the whole process thoroughly, and Warren the Shuttle Driver very professional and courteous. It was a great experience More
Great service The service i received was exceptional from both the service consultant -Mike Little and courtesy ride from Warren was great. Warren was so polite and The service i received was exceptional from both the service consultant -Mike Little and courtesy ride from Warren was great. Warren was so polite and professional. It was a great pleasure at Regal Nissan More
Great Staff - Always Courteous Great Service staff - always courteous , fast and excellent service quality! I always come back to have my car's maintenance and check up at this loca Great Service staff - always courteous , fast and excellent service quality! I always come back to have my car's maintenance and check up at this location. More
Courteous and friendly service I had a great experience with my service appointment at Regal Nissan. Everyone was very friendly and helpful, I was in and out quickly despite the di I had a great experience with my service appointment at Regal Nissan. Everyone was very friendly and helpful, I was in and out quickly despite the disruption they have as they remodel. Robbie called me to explain what needed doing and everything was done on time. Warren drove me back and forth to my office and he was very pleasant and professional. More
Great fast service! I took in my car for service. Very fast checkin service by Mike and Warren drove me to my home. I was back home within half hour. I took in my car for service. Very fast checkin service by Mike and Warren drove me to my home. I was back home within half hour. More
Great service great people Brad was very helpful, kept me informed. He worked to get a problem resolved with my vehicle that has been lingering. Warren was a very kind and hosp Brad was very helpful, kept me informed. He worked to get a problem resolved with my vehicle that has been lingering. Warren was a very kind and hospitable driver, knew how to get around traffic and very accommodating to get me all the way back home. More
Super service-oriented From the service desk to the sales specialist, Nate, to Warren the shuttle driver I had a positive experience. Nate checked me and out efficiently an From the service desk to the sales specialist, Nate, to Warren the shuttle driver I had a positive experience. Nate checked me and out efficiently and worked with me on a follow up appointment. Warren, the shuttle driver, was friendly and made sure everyone was comfortable in the very clean and spotless Nissan Quest van. Warren made sure no one left any belongings when they exited the shuttle. Very pleased with my experience yesterday, May 25th. More