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Regal Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.6
1,034 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 1,034 reviews

June 25, 2021

The dealership was courteous , and friendly as soon as I arrived. I was directed to the car that I was interested in. More

by PICKATICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in sales and Pedro in finance
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Jun 28, 2021 -

Regal Lakeland responded

Good to hear, congrats!

Jun 28, 2021 -

Regal Lakeland responded

We love to hear from our satisfied customers!

June 25, 2021

Great experience overall, they worked very hard for me to get me into a vehicle at a reasonable price that I was comfortable with affording. More

by superduty2892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Reshedul
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Jun 28, 2021 -

Regal Lakeland responded

We are so pleased that we were able to get you into the right vehicle at the right price for you!

June 22, 2021

I was very pleased with the customer service I received with buying out my lease. Troy answered my questions and helped initiate the process. He was very kind and helpful. Pedro was fantastic in getting me More

by carolscharf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Pedro
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Jun 23, 2021 -

Regal Lakeland responded

Congratulations on your new-to-you vehicle!

June 16, 2021

I had a GREAT experience… the best ever. My family and I will surely love to come back to either lease or buy new cars. More

by pereliza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jun 22, 2021 -

Regal Lakeland responded

That's great! We are here whether your family decides to purchase or lease their next vehicle :)

June 16, 2021

Customer service was fast and friendly. My salesman was very friendly, helpful and courteous. The whole process was very easy and went very smoothly. I would definitely recommend their services to others More

by Kim Edwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Box
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Jun 16, 2021 -

Regal Lakeland responded

Thank you Kim! We love referrals :)

June 10, 2021

Always recommend this dealership! I always have the best experiences with getting the best vehicles for the best prices with some of the best people! More

by Destiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi, Edward Box
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Jun 11, 2021 -

Regal Lakeland responded

Thank you for choosing & recommending Regal Lakeland to all of your friends!

June 10, 2021

I would not send my worst enemy to buy a car from this dealership. Stay away like Regal is the new Coronavirus , dishonest sales deal More

by MICHAELKABLER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Ortiz
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Jun 11, 2021 -

Regal Lakeland responded

Michael, your feedback is important to us. We have tried calling a few times to find out what happened & how we can help resolve things. Please call Customer Service Manager, Alaina Southern at 863-333-4633

Jun 12, 2021 -

MICHAELKABLER responded

Sean from sales management called me on 6/10 to go over what issues i was having, and i thank him for that however i work 12 hour shifts from 6pm to 6 am and so his 9:30 am phone call was equal to me calling him at 1 o'clock in the morning to ask about my purchase, i called back yesterday 6/11 around 6:15 am and left Sean a message that i would call him to discuss matters at the first of the week, i explained do not call today as i have to work tonight and need my rest...Sean listened, however Alaina calls at 9 and Ed Ortiz at 9:30 , waking me both times...I'm already not impressed with the dealership nor its staff. In the future please text or email me.

June 09, 2021

They made it very easy and they were professional. Would definitely recommend them to anyone. Dalton is the man thank you so much for everything. More

by Tiff1127jones
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
Other Employees : Eric Allen
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Jun 10, 2021 -

Regal Lakeland responded

Congratulations on your new-to-you vehicle!

June 08, 2021

Friendly staff, flexibility to negotiate, good prices. Cars in very good condition, Good customer service hours, speed in the purchase processes, kindness and great assortment of cars. More

by nurys.zuniga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bass
Carlos Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2021 -

Regal Lakeland responded

Congratulations on your new-to-you vehicle!

June 07, 2021

Mr. Wright was absolutely wonderful to us. He came to us helped us get a truck in our price range. We love regal. Not the first time we've bought a car there before. This time Mr Wille was exceptional. Very More

by Lgoolsby15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Wright
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Jun 10, 2021 -

Regal Lakeland responded

Congratulations on your new ride!

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