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Regal Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.6
955 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes ...
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 955 reviews

March 05, 2025

answered incorrectly regarding warranty. when I asked about 12 mo 12000 mi. he said yes. was also rude when we asked to take longer test drove than on side roads. More

by njroywitt
Recommend Dealer
No
Employees Worked With
Luke Goodman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Goodman
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Mar 17, 2025 -

Regal Lakeland responded

Thank you for taking the time to share your experience. We sincerely apologize for the confusion regarding the warranty details and any rudeness you encountered during your visit. It's important to us that our customers are given accurate information and treated with respect. We will be addressing this feedback with the team to ensure better communication and service in the future.

More
Mar 17, 2025 -

njroywitt responded

Thank you for addressing this. I was treated very well last week by your service dept. (Justin) with a door handle lock not working. This was missed during the inspection done before you sell the car. No power to that side.

March 05, 2025

Trey was very helpful, he made me feel comfortable and confident with my choice… Chayton was amazing with answering my questions and helping me to understand the process and different plans available.. I More

by Larry Golden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Caldera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Norris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chayton Wodecki
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Mar 17, 2025 -

Regal Lakeland responded

Thanks so much for sharing your experience with us.

March 03, 2025

Easy to work with did not have to do a whole lot of haggling straightforward and Doug/cowboy hat knows his stuff fun to work with More

by Clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The the young new guy in sales that was training and the big guy in the finance department
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Mar 17, 2025 -

Regal Lakeland responded

The team here at Regal is thrilled to receive such a great review, thank you.

March 02, 2025

Best car shopping experience I have had. Would not hesitate to recommend to anyone looking to buy a new or used car. No pressure or surprises just a pleasure. More

by Cdwest001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Regal Lakeland responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Regal.

February 27, 2025

Everyone did a Great job ! Some day I’ll come in to buy a GMC truck. More

by hunturkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Cejas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Regal Lakeland responded

Thank you! Can't wait to see you again.

February 27, 2025

Very accommodating, no pressure sales representative. Answered my questions and easy to work with on the sale. More

by lee
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justus Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager. Don't remember his name.
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Mar 17, 2025 -

Regal Lakeland responded

Thank you!

February 26, 2025

Amazing guys to work with would recommend anyone to them and will work some amazing deals for you More

by teri_smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aven Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
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Mar 17, 2025 -

Regal Lakeland responded

Thank you!

February 26, 2025

Very pleasant experience and all workers I came across were very helpful I will buy again from regal More

by kerry.harbin
Recommend Dealer
Yes
Employees Worked With
Amber brown
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Mar 17, 2025 -

Regal Lakeland responded

Thank you!

February 21, 2025

She is very fake and pretentious when you first deal with her but if have to deal with her further on she is very rude and unprofessional. She is an specialist on upsell and is not real with her customers More

by familiagrobburgos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Caldera
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Regal Lakeland responded

Thank you for sharing your feedback. We're truly sorry to hear about your negative experience. It's important that our team treats every customer with respect and professionalism, and it seems we fell short of that standard in your case. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve. We truly appreciate your honest review.

More
February 20, 2025

Fantastic sales person, he stayed way past close to help me get my perfect car. Even installed my license plate and frame for me while I was with financing. More

by Shannon K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chatting Wodecki
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Mar 17, 2025 -

Regal Lakeland responded

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible.

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