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Regal Lakeland

Lakeland, FL

4.6
969 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 969 reviews

July 30, 2024

Everything went fine until it was time to sign and I felt pressured to agree to the extended warranty and when I said no. The man got very aggressive. I wanted to get up and leave. I will never buy a car fro More

by v.whitted88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Regal Lakeland responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. We take all feedback seriously and will address your concerns with our team to ensure this doesn't happen in the future. Your experience is important to us, and we want to ensure all customers feel respected and valued.

July 21, 2024

I recently purchased a vehicle and had the pleasure of working with CJ Flores. From start to finish, the experience was outstanding. CJ was incredibly knowledgeable, patient, and attentive to my needs. He More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Roussos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos "CJ" Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Regal Lakeland responded

Thank you for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.

July 03, 2024

Ask for Bradley, he is the best! He goes above and beyond for his customers and tries to help as much as possible. He is a professional and polite salesperson. There was no-pressure More

by Sondra P.
Recommend Dealer
Yes
Employees Worked With
Bradley Beresford
Jul 08, 2024 -

Regal Lakeland responded

Congratulations on your purchase and thank you for the feedback.

June 22, 2024

Test drive the truck. Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitt More

by stevend16057
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cris Aviso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Maynard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Holly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Regal Lakeland responded

Thank you for sharing your experience, and we apologize for the inconvenience you've faced with your new truck. We regret that the Service Engine light was not properly addressed during your test drive and for any confusion regarding its significance. It's concerning to hear that your truck is now not starting, and we want to resolve this as quickly as possible. Please contact us, our sales manager has left several voicemails as we are trying to address your concerns.

Jul 11, 2024 -

stevend16057 responded

I haven’t responded till I was less upset. To get the truck to run- new diistributor, cap, rotor, cam sensor, pcv valve, ignition coil, spark plugs, crankshaft sensor, air filter. It now runs, but is hard to start and idles rough. Had to replace 3rd door handle. (Which I knew buying truck) had to get lock pins for the headlights- because they fell out of brackets. At least AC works. Now that I have driven it a few hundred miles- I have found the harmonic balancer is separated in 2 pieces.-apparently a Chevy/gmc problem.

June 21, 2024

I have bought several cars from Jordan and he always makes the process very easy. This time did not disappoint either. As always he is very knowledgeable about what he does and looks out for the best in More

by kbembry64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 21, 2024

jordan adams was a great salesperson I would recommended him to anyone looking for a car More

by karsynbmathis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 19, 2024

It’s a pretty good dealership. They have really nice workers and wonderful customer service More

by diamons15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hawkins
Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 19, 2024

This dealership was very helpful with my process of trading in my vehicle. I would recommend to any of my friends and family. More

by shanedailey18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Roussos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 19, 2024

Easy to work with and willing to help you find a car and the deal you’re looking for More

by JULI_MIGLIORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Roussos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Cooper
Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 17, 2024

Outstanding in follow through and Gregg Baldwin has the appetite to meet and exceed his customers needs. More

by mbirdwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Lakeland responded

Thank you!

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