2,996 Reviews of Regal Kia Lakeland - Service Center
Excellent service and assistance! Excellent service from start to finish. All staff was available and willing to help. Service Adviser, cashier and customer service representative help Excellent service from start to finish. All staff was available and willing to help. Service Adviser, cashier and customer service representative helped in many ways. Great experience. More
Glenn and Jeff are awesome when I need to get my car service My 2015 Forte is the fourth care I've purchased from this dealership. They know me on a diary name basis. I always come to see Glenn and Jeff for any My 2015 Forte is the fourth care I've purchased from this dealership. They know me on a diary name basis. I always come to see Glenn and Jeff for any service on my cars. More
The best service department. Everyone in the service department is knowledgeable and courteous. If I do encounter an issue with my vehicle they are quick to find the problem and r Everyone in the service department is knowledgeable and courteous. If I do encounter an issue with my vehicle they are quick to find the problem and repair it. The waiting room for the service department is also newly upgraded; providing a lovely area to relax if there is a wait. More
Kia service Great Kia service always friendly helpful and very quick. Advisors are always nice and mechanics are always clean. And a free car wash and vacuum is a Great Kia service always friendly helpful and very quick. Advisors are always nice and mechanics are always clean. And a free car wash and vacuum is a great way to top it off More
Love this place! This is the second vehicle we have purchased from Lakeland Regal Kia and we truly appreciate the customer service, the concern to make sure my vehicle This is the second vehicle we have purchased from Lakeland Regal Kia and we truly appreciate the customer service, the concern to make sure my vehicle is safe, (as I Drive for a living,) and their integrity. I always receive service with a smile, they do their best to keep the facility clean and they even provide free snacks! The service department is beyond phenomenal and I genuinely can't say enough about each of them. Jeff, Jason and Glen are Da Bomb! More
Went for oil change, left with a new car I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found a pretty new Soul. Fadhil came out and asked me if I had been helped and from there it was an exciting experience. Fadhil worked hard to get me into the new Kia that worked with my budget. Lakeland Kia always takes care of my Kia. Please give them a try. More
A WORLD of THANKS Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me beh Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me behind the wheel of new and safe CHEVY EQUINOX,great gas miliage.GOD BLESS REGAL CHEVEROLET. Happy 4th 2015! More
Exceptional service and people I have been a service customer of yours for the past 3 years - I received great customer service on my Kia Sorrento from Jeff and Jason and Dee, which I have been a service customer of yours for the past 3 years - I received great customer service on my Kia Sorrento from Jeff and Jason and Dee, which is why I always came back, I could depend on them. As my lease was nearing its end, I received conflicting information from KFMUSA, so I decided to come back to Regal to fid out the best method of closing out my lease. I was fortunate to find Greg Schmidt to assist me. He took time to answer my questions, determine if he could help me with another purchase, and even when he learned that I was not purchasing, he never changed his helpful attitude. As a result, I was able to close out my relationship with KFMusa, in an easy and beneficial manner. I really appreciated his assistance, advice and will certainly be willing to send him send him potential customers whenever I have the chance. Greg, Jeff, Jason and Dee really make it a pleasure to come to Regal Kia. Fred S. More
Just Like Family I have been dealing with Regal KIA before it was Regal KIA in Lakeland FL. Dealing with Greg Schmidt is like sitting down with family. The dealership I have been dealing with Regal KIA before it was Regal KIA in Lakeland FL. Dealing with Greg Schmidt is like sitting down with family. The dealership goes out of it's way to make sure all your needs are met. From the Sales to Service, the staff is always professional and friendly. I have purchased 4 KIA's from Greg since 2005 and would not shop any where else. If you want family friendly service look no further than the Regal family in Lakeland FL. It's worth the drive. More
HELPING OUT MY DAUGHTER I live in South Florida but my daughter goes to school @ Southeastern University there in Lakeland. When she was headed back to school from the Chris I live in South Florida but my daughter goes to school @ Southeastern University there in Lakeland. When she was headed back to school from the Christmas break she ran over something in the road and damaged her tire. She took it to a tire store there in town and they tried to sell her a off brand tire for almost $200.00. So I called Regal and spoke with Clayton in the parts department and he got her the matching factory tire for just over $100.00. THANK YOU Clayton and Derrick in service for taking care of a out of town college student. GREAT SERVICE AND THANKS FOR DOING THE RIGHT THING. A very thankful Dad!!!!! More