Regal Kia Lakeland - Service Center

Efficient and quick I arrived at my appointment time and was greeted immediately.... I only had to wait about 10 min before the shuttle took me to my office. I arrived at my appointment time and was greeted immediately.... I only had to wait about 10 min before the shuttle took me to my office. More

Echo Bloc Application I received a ride to work and back .Great shuttle service from Mike @ 98 Barton Kia Lakeland FL. Jeff and Gorge are great working things out and tal I received a ride to work and back .Great shuttle service from Mike @ 98 Barton Kia Lakeland FL. Jeff and Gorge are great working things out and talking to me and taking care of what I need to do for the Kia Optima More

this time was just ok I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo sp I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo speaker because it wasn't mentioned once the other items were completed on my car. Also, I mentioned that my car always pulls to the right, even AFTER I've come in and had the car aligned. The svc rep made a specific note I think but the driving home I noticed it still pulled right and it got worse by the next day. I'm not sure what they did for the alignment but it wasn't fixed. I never hit curbs, I drive the same roads every day and know where any possible rough spots in the road to avoid are. I slow down for speed bumps so it's not pulling because of my driving, it just never seems to be fixed. And paying $700 for maintenance to not have this fixed is disappointing. Now I have to find the time to take my car back again. More

Good Experience as always at Regal Kia Great Service, took my info , and gave me a realistic time frame for the work to be completed. Delivered when promised. Car delivered back sparkling c Great Service, took my info , and gave me a realistic time frame for the work to be completed. Delivered when promised. Car delivered back sparkling clean. More

Oil change The staff was friendly and professional , i had an oil change done by appt it was done fast . The waiting area was nice and convenient as well. The staff was friendly and professional , i had an oil change done by appt it was done fast . The waiting area was nice and convenient as well. More

Jeff is awesome!!! Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEAD Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEADER very important More

Steering Vibration Fixed my steering wheel vibration problem. Also my car is always washed and vacuumed before pickup. I recommend the service department. I also like Fixed my steering wheel vibration problem. Also my car is always washed and vacuumed before pickup. I recommend the service department. I also like that they will match competitor’s coupons. More

Great people, great service This time I came in for just an oil change, but I left with a smile. All the people I dealt with were helpful and courteous, as usual. They even rep This time I came in for just an oil change, but I left with a smile. All the people I dealt with were helpful and courteous, as usual. They even repaired a key fob that wasn't working properly. I have always had a very good experience at Regal Kia. More

Very efficient check in Mario was my service guy and he was great. The only thing I get uncomfortable with is what the dealership tells the service rep to present to me when Mario was my service guy and he was great. The only thing I get uncomfortable with is what the dealership tells the service rep to present to me when I am there as what is recommended for service based on the mileage and age of my car. What was only supposed to be a simple oil change and tire rotation at the cost of around $60.00, by the time the other items were presented to me as "needed", I would have spent over $400.00! Not something I expected or could afford at the time although I left spending over $138.00. I have had cars with mileage over 150,000 and never had to do the type of service that was recommended. More