3,053 Reviews of Regal Kia Lakeland - Service Center
2020 KIA Soul There’s an issue with the headliner in my new KIA. Kelsey was very helpful and professional. KC also put me at ease when I asked to speak to a manager There’s an issue with the headliner in my new KIA. Kelsey was very helpful and professional. KC also put me at ease when I asked to speak to a manager. They both assured me we will get to the bottom of the problem and get it fixed. More
Great quick service. Everything went well exept the porter did not vacuum the car and did a half-fast job washing it? No more comments about this situation! Everything went well exept the porter did not vacuum the car and did a half-fast job washing it? No more comments about this situation! More
Recall Greeted within 5 minutes of arrival only waited for one other check in in front of me,, updated to progress, finished within 15 min of promised time. Greeted within 5 minutes of arrival only waited for one other check in in front of me,, updated to progress, finished within 15 min of promised time. More
Regal brand quality! The staff was prompt, courteous and understanding. They live up to the Regal name and reputation. I typically recommend the Kia service center to othe The staff was prompt, courteous and understanding. They live up to the Regal name and reputation. I typically recommend the Kia service center to others. More
Great experience I have always had great service from oil changes tires etc. jeff Soloj does a great job! Looking forward to my next visit. Wonderful atmosphere I have always had great service from oil changes tires etc. jeff Soloj does a great job! Looking forward to my next visit. Wonderful atmosphere More
Great experience Jeff Soloj and his coworkers give me always a good service to my car and recommendations every time I go. Is the dealership that I like since 2009. Jeff Soloj and his coworkers give me always a good service to my car and recommendations every time I go. Is the dealership that I like since 2009. More
Good Customer Service Good Customer Service! Todd shared great information with me and was friendly and courteous. The waiting area was clean and the popcorn is always a Good Customer Service! Todd shared great information with me and was friendly and courteous. The waiting area was clean and the popcorn is always a hit!! More
Service dept was overall a great experience. They service was top notch, and very quick and professional. The fact that I dropped it off and went back to work this worked out very well. They service was top notch, and very quick and professional. The fact that I dropped it off and went back to work this worked out very well. More
Kindness From Kia I can not thank Kia enough for all it has done for me. I want to thank Mario M for everything, he was my service adviser and he repaired an issue fo I can not thank Kia enough for all it has done for me. I want to thank Mario M for everything, he was my service adviser and he repaired an issue for me on my car that was covered by warranty. Not only did he repair it, but he also fixed another issue for me on my car and for that I wish I could show him how grateful I am for him. If the person reading this, pays his salary, you need to give him a raise, you need to keep this guy around, he is a asset to your company and he is great for business. More
Inefficient and incommunicative This has to be the absolute worse service department. They have absolutely no customer service skills what so ever. The dealership should be firing th This has to be the absolute worse service department. They have absolutely no customer service skills what so ever. The dealership should be firing their service people in front due to lack of customer care More