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2,922 Reviews of Regal Kia Lakeland - Service Center
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January 07, 2016
Love this place! This is the second vehicle we have purchased from Lakeland Regal Kia and we truly appreciate the customer service, the concern to make sure my vehicle This is the second vehicle we have purchased from Lakeland Regal Kia and we truly appreciate the customer service, the concern to make sure my vehicle is safe, (as I Drive for a living,) and their integrity. I always receive service with a smile, they do their best to keep the facility clean and they even provide free snacks! The service department is beyond phenomenal and I genuinely can't say enough about each of them. Jeff, Jason and Glen are Da Bomb! More
by Blessed
December 29, 2015
Went for oil change, left with a new car I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found a pretty new Soul. Fadhil came out and asked me if I had been helped and from there it was an exciting experience. Fadhil worked hard to get me into the new Kia that worked with my budget. Lakeland Kia always takes care of my Kia. Please give them a try. More
by Puppyfarm12
Employees Worked With
Fadhil Zein
June 30, 2015
A WORLD of THANKS Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me beh Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me behind the wheel of new and safe CHEVY EQUINOX,great gas miliage.GOD BLESS REGAL CHEVEROLET. Happy 4th 2015! More
by MR.Earl
Employees Worked With
I am not good with names,so I thank the whole team for making me feel at home.
March 25, 2015
Exceptional service and people I have been a service customer of yours for the past 3 years - I received great customer service on my Kia Sorrento from Jeff and Jason and Dee, which I have been a service customer of yours for the past 3 years - I received great customer service on my Kia Sorrento from Jeff and Jason and Dee, which is why I always came back, I could depend on them. As my lease was nearing its end, I received conflicting information from KFMUSA, so I decided to come back to Regal to fid out the best method of closing out my lease. I was fortunate to find Greg Schmidt to assist me. He took time to answer my questions, determine if he could help me with another purchase, and even when he learned that I was not purchasing, he never changed his helpful attitude. As a result, I was able to close out my relationship with KFMusa, in an easy and beneficial manner. I really appreciated his assistance, advice and will certainly be willing to send him send him potential customers whenever I have the chance. Greg, Jeff, Jason and Dee really make it a pleasure to come to Regal Kia. Fred S. More
by Fred
March 01, 2015
Just Like Family I have been dealing with Regal KIA before it was Regal KIA in Lakeland FL. Dealing with Greg Schmidt is like sitting down with family. The dealership I have been dealing with Regal KIA before it was Regal KIA in Lakeland FL. Dealing with Greg Schmidt is like sitting down with family. The dealership goes out of it's way to make sure all your needs are met. From the Sales to Service, the staff is always professional and friendly. I have purchased 4 KIA's from Greg since 2005 and would not shop any where else. If you want family friendly service look no further than the Regal family in Lakeland FL. It's worth the drive. More
by markydoo
January 14, 2015
HELPING OUT MY DAUGHTER I live in South Florida but my daughter goes to school @ Southeastern University there in Lakeland. When she was headed back to school from the Chris I live in South Florida but my daughter goes to school @ Southeastern University there in Lakeland. When she was headed back to school from the Christmas break she ran over something in the road and damaged her tire. She took it to a tire store there in town and they tried to sell her a off brand tire for almost $200.00. So I called Regal and spoke with Clayton in the parts department and he got her the matching factory tire for just over $100.00. THANK YOU Clayton and Derrick in service for taking care of a out of town college student. GREAT SERVICE AND THANKS FOR DOING THE RIGHT THING. A very thankful Dad!!!!! More
by solidgoldr
Employees Worked With
Clayton in parts and Derrick in sevice
August 22, 2014
Excellent The employees displayed great customer service! Thank you for your friendliness and hospitality! My experience was excellent! I'd recommend anyone to The employees displayed great customer service! Thank you for your friendliness and hospitality! My experience was excellent! I'd recommend anyone to be your customers! More
by Pcvelez
Employees Worked With
August 21, 2014
Three Years of Great Service!!! I started with a Sportage and upgraded to the Sorento. Then, my son needed a car, and I persuaded him that Kia was the way to go. My reasons are simpl I started with a Sportage and upgraded to the Sorento. Then, my son needed a car, and I persuaded him that Kia was the way to go. My reasons are simple: Greg Schmidt has always been professional at each of our three purchases and offered me options that make financial sense for me. I feel he cares enough goes out of his way to acknowledge me whenever I come for service. Furthermore, I do ALL of the service at Regal because Angel, Glenn and Jeff are polite, address my concerns, and stay on top of my car/time needs. That on top of the value I get for my dollar. I cannot say enough about Regal Kia!!! More
by javimar66
August 18, 2014
Great Experience. Glad I bought my KIA I purchased my KIA Rio in December and I have to say, the main reason was my salesman, Sam Rager. He gave me his cell number and is always available w I purchased my KIA Rio in December and I have to say, the main reason was my salesman, Sam Rager. He gave me his cell number and is always available when I have questions. Last week a light came on that indicated low tire pressure. I called Sam and he told me to bring it in to the Service Dept. I did and was helped right away by Jeff. He checked the tires and they were low. They corrected the problem and within a short time I was through. While there I chatted with Sam and Jeff brought me my keys to Sam's office. He shook my hand and explained everything. Another salesman came into the office and introduced himself. Before I located Sam when I arrived yet another salesman asked if he could help and answered a couple of my questions. My experience has been wonderful to date and I am sure will continue to be in the future! More
by PlatinumPatty
July 29, 2014
Great service Every time I need maintenance on my 2012 Sportage, I always go to my dealer Regal Kia. Even for an oil change, they're not more expensive than any oth Every time I need maintenance on my 2012 Sportage, I always go to my dealer Regal Kia. Even for an oil change, they're not more expensive than any other service place, but they will wash and vacuum my vehicle for the same price. If there's a recall on something, they will take care of it as well at the same time, since they have my full vehicle history on file. I did the best possible deal and experience when I bought my Sportage two years ago from Gregg Schmidt, and I've never had such good experience with any other dealer's service dept for all the vehicles I've owned so far, and that's many since I'm 56 years old. More
by 58claude
Employees Worked With
Greg Schmidt
