Regal Kia Lakeland - Service Center

HELPING OUT MY DAUGHTER I live in South Florida but my daughter goes to school @ Southeastern University there in Lakeland. When she was headed back to school from the Chris I live in South Florida but my daughter goes to school @ Southeastern University there in Lakeland. When she was headed back to school from the Christmas break she ran over something in the road and damaged her tire. She took it to a tire store there in town and they tried to sell her a off brand tire for almost $200.00. So I called Regal and spoke with Clayton in the parts department and he got her the matching factory tire for just over $100.00. THANK YOU Clayton and Derrick in service for taking care of a out of town college student. GREAT SERVICE AND THANKS FOR DOING THE RIGHT THING. A very thankful Dad!!!!! More

Excellent The employees displayed great customer service! Thank you for your friendliness and hospitality! My experience was excellent! I'd recommend anyone to The employees displayed great customer service! Thank you for your friendliness and hospitality! My experience was excellent! I'd recommend anyone to be your customers! More

Three Years of Great Service!!! I started with a Sportage and upgraded to the Sorento. Then, my son needed a car, and I persuaded him that Kia was the way to go. My reasons are simpl I started with a Sportage and upgraded to the Sorento. Then, my son needed a car, and I persuaded him that Kia was the way to go. My reasons are simple: Greg Schmidt has always been professional at each of our three purchases and offered me options that make financial sense for me. I feel he cares enough goes out of his way to acknowledge me whenever I come for service. Furthermore, I do ALL of the service at Regal because Angel, Glenn and Jeff are polite, address my concerns, and stay on top of my car/time needs. That on top of the value I get for my dollar. I cannot say enough about Regal Kia!!! More

Great Experience. Glad I bought my KIA I purchased my KIA Rio in December and I have to say, the main reason was my salesman, Sam Rager. He gave me his cell number and is always available w I purchased my KIA Rio in December and I have to say, the main reason was my salesman, Sam Rager. He gave me his cell number and is always available when I have questions. Last week a light came on that indicated low tire pressure. I called Sam and he told me to bring it in to the Service Dept. I did and was helped right away by Jeff. He checked the tires and they were low. They corrected the problem and within a short time I was through. While there I chatted with Sam and Jeff brought me my keys to Sam's office. He shook my hand and explained everything. Another salesman came into the office and introduced himself. Before I located Sam when I arrived yet another salesman asked if he could help and answered a couple of my questions. My experience has been wonderful to date and I am sure will continue to be in the future! More

Great service Every time I need maintenance on my 2012 Sportage, I always go to my dealer Regal Kia. Even for an oil change, they're not more expensive than any oth Every time I need maintenance on my 2012 Sportage, I always go to my dealer Regal Kia. Even for an oil change, they're not more expensive than any other service place, but they will wash and vacuum my vehicle for the same price. If there's a recall on something, they will take care of it as well at the same time, since they have my full vehicle history on file. I did the best possible deal and experience when I bought my Sportage two years ago from Gregg Schmidt, and I've never had such good experience with any other dealer's service dept for all the vehicles I've owned so far, and that's many since I'm 56 years old. More

I have nothing but praise for the KIA dealership in Lakeland, FL. Special thanks to a wonderful salesman; Gregg who walked me and my wife through the third purchase of a KIA. We met Gregg when we Lakeland, FL. Special thanks to a wonderful salesman; Gregg who walked me and my wife through the third purchase of a KIA. We met Gregg when we relocated here about 6 years ago. We were somewhat reluctant to deal with a dealership but put these fears aside when Gregg helped us in every phase of car ownership. We have much admiration and confidence in the products that KIA produces. However, Gregg's professional attitude and demeanor is what convinced us to buy a Sedona, a Rio followed with a purchase of the Sportage. I'm please with every aspect of involvement with this Franchise, Sales and Service Department. All of our maintenance was done in the Service Department and we were delighted with the friendly service and reasonable costs. More

After visiting 2 other kia dealerships in the area, I have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this deal have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this dealership was going to be any different than the other two. They were and they ahve now earned my business on oth my kias. John Marr More