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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,042 Reviews

3,042 Reviews of Regal Kia Lakeland - Service Center

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December 17, 2019

Excellent Everything was great, Kesley was good with information. My service guy was great; I forgot his name but I know that he is fairly new and he is doing a More

by SHANTRELLFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 19, 2019 -

Regal Kia Lakeland responded

Thank you!!

December 17, 2019

Outstanding Jorge as the service writer got my car in and out of service within the time promised. They fixed my vehicle right the first time. More

by CJ.MARCELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, service writer and Mike driver
Dec 19, 2019 -

Regal Kia Lakeland responded

Thank you, glad you are back on the road!

December 14, 2019

Economically helpfull in repairing my car I brought my car to Regal Kia Center for an alternator replacement. Jorge Benitez used all his experiences to apply discount coupon and strategies to More

by GHD1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
December 14, 2019

A total dissapointment!! for some strange reason This Dealership is determined to continue to Harrass me by sending more email even tho I have begged them to stop they More

by wga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Soloj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Box, James Henry, Leo Henderson, Ryan Hutcheson, Brittany Herrera, Demetrius Allums, Mario Medina, Kelsey Johnson
Dec 14, 2019 -

Regal Kia Lakeland responded

We appreciate your feedback. My name is Meagan Basen and I would gladly assist in correcting this issue. I will need some additional information from you in order to do this though. Please call me at 863-333-0508 or email me, at meagan@regallakeland.com

December 12, 2019

Excellent as usual I have had nothing short of 5 star Service by Jeff Soloj and his team since I purchased my first of 2 Optimas. I will continue to speak praises and r More

by RSWINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, Mario Medina, Kelsey Johnson
December 11, 2019

Service was excellent. Service was good and the management had good attitude. Service on my vehicle was good. All around a good experience. We will be back to have our car More

by liamnana38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Robinson
Dec 19, 2019 -

Regal Kia Lakeland responded

Thanks, see you next time

December 11, 2019

Professional and friendly Everyone was very professional and friendly. Mario took the time to answer all of my questions. I really appreciate feeling like my questions were imp More

by MAILAI70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Dec 19, 2019 -

Regal Kia Lakeland responded

Your questions ARE important!! see you next time :)

December 10, 2019

Fast and friendly service The customer service was excellent. They told me exactly what I needed and got me in and out of there very quickly considering I had not made an appoi More

by HAILEKLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Dailey
December 08, 2019

Service was super quick . Regal Kia personnel and service dept. are right on top of my car's maintenance needs. Will definitely keep coming back. More

by MMARSHALL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Box
December 04, 2019

Was great The services was fantastic everyone was very professional was given a time frame on the time my vehicle would be done and it was on the time I was to More

by LADYDJC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Ed Box, Mario Medina
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