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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,825 Reviews

2,825 Reviews of Regal Kia Lakeland - Service Center

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August 19, 2019

Friendly Service Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on oc More

by Scaletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
August 19, 2019

Great Service & Efficiency This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when servic More

by MrChips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
July 12, 2019

Rise to Handle Time of Need My wife was driving the Chevy Equinox when an animal darted in front of her. She swerved to miss it but, hit the concrete drainage area and tore up th More

by MrChips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 29, 2019 -

Regal Kia Lakeland responded

Thank you Ron, we are glad to hear Jessica was able to help you & even more glad that nobody was hurt in the accident! Tires can be replaced!!

July 07, 2019

Tire Replacement At the moment I got there, starting with the person that was outside, that person was very nice and helpful. When I entered, Jessica Torres assisted m More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
July 05, 2019

Excellent Service Kind, friendly, professional and very efficient. The staff treated very well and everything was explained fully. I was also accomodared where I was ab More

by DcnJerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
June 29, 2019

Great Service Team The service staff is just that "GREAT SERVICE" and they can't be beat. All questions and concerns were handled well above my satisfaction. Thank You A More

by chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres,
June 27, 2019

Using their Body Shop for my Regal Honda The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing wi More

by Dave2514
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Byrant
June 27, 2019

Great experience My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we w More

by SapphyreECS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

I walked away with a new car and a deal! Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harrison, Ryan Hutcheson
June 20, 2019

Spectacular Service Customer service 110% satisfied. Great coffee and snacks along a comfortable waiting area. Vehicle was serviced in a quick and timely manner. Checking More

by Rich G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
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