2,825 Reviews of Regal Kia Lakeland - Service Center
Friendly Service Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on oc Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on occasion received a hug. More
Great Service & Efficiency This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when servic This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when service is needed. I recently had an issue that needed to be addressed as I was leaving town. She got it examined and a fix determined when I just drove in for service, without an appointment. Super folks, highly recommended. More
Rise to Handle Time of Need My wife was driving the Chevy Equinox when an animal darted in front of her. She swerved to miss it but, hit the concrete drainage area and tore up th My wife was driving the Chevy Equinox when an animal darted in front of her. She swerved to miss it but, hit the concrete drainage area and tore up the front right tire. She was not hurt, the animal saved but, tire destroyed. I got the spare put on and called Regal to get new tires. Jessica Torres stepped up, checked inventory and had two saved for me. I got to Regal where she had the car handled and, within 90 minutes all done and ready to go. Kudos for the professional & courteous handling. Regal & Jessica came through and saved the day. Highly recommend this dealership and their super service staff. They are the best! Ron More
Tire Replacement At the moment I got there, starting with the person that was outside, that person was very nice and helpful. When I entered, Jessica Torres assisted m At the moment I got there, starting with the person that was outside, that person was very nice and helpful. When I entered, Jessica Torres assisted me and treated me like family. She helped with the problem I was having with my car right away. More
Excellent Service Kind, friendly, professional and very efficient. The staff treated very well and everything was explained fully. I was also accomodared where I was ab Kind, friendly, professional and very efficient. The staff treated very well and everything was explained fully. I was also accomodared where I was able to return to work and have the service taken care before the end of my shift. More
Great Service Team The service staff is just that "GREAT SERVICE" and they can't be beat. All questions and concerns were handled well above my satisfaction. Thank You A The service staff is just that "GREAT SERVICE" and they can't be beat. All questions and concerns were handled well above my satisfaction. Thank You ALL very much, Bryan Cook More
Using their Body Shop for my Regal Honda The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing wi The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing with State Farm. More
Great experience My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we w My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we want! More
I walked away with a new car and a deal! Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to go with me new great car. Satisfied with his customer service! Good heart, good man! Thanks Ryan for all your help! More
Spectacular Service Customer service 110% satisfied. Great coffee and snacks along a comfortable waiting area. Vehicle was serviced in a quick and timely manner. Checking Customer service 110% satisfied. Great coffee and snacks along a comfortable waiting area. Vehicle was serviced in a quick and timely manner. Checking out was a pleasure. More