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2,924 Reviews of Regal Kia Lakeland - Service Center
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October 23, 2019
Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but h Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor. More
by Carolyn Grimes
Verified CustomerEmployees Worked With
Kelsey Johnson
October 23, 2019
Service Your manager Jeff is the best person in service I have ever delt with. He has his staff on their toes . Always a great place to go for service! Your manager Jeff is the best person in service I have ever delt with. He has his staff on their toes . Always a great place to go for service! More
by Rossco
Employees Worked With
October 22, 2019
I’m not pleased with the service center because my car is still doing what I told them it was doing before service. Only thing is it took a day for the problem to come back after I picked i because my car is still doing what I told them it was doing before service. Only thing is it took a day for the problem to come back after I picked it up from the service center. I have to miss work because they never have the parts for my car they always have to order them and they don’t even rush the delivery for the part. They have never offered a loaner or a rental and to me if your going to have someone’s car a few days you should offer that and not leave the customer scrambling trying to find a way to work. i hope to talk to the manager because I feel the technicians are just guessing on what’s wrong with my car. More
by jra897
Employees Worked With
Aaron, Mario Medina
October 21, 2019
Great and very timely service I just got home from a very long road trip and needed the car thoroughly serviced. I knew after several thousand miles of mountain driving that my bre I just got home from a very long road trip and needed the car thoroughly serviced. I knew after several thousand miles of mountain driving that my breaks needed a complete check. They did need to be replaced and Regal completed the job quickly even though that was an unexpected add on to the service I needed. My car run perfectly, in part thanks to the Regal Service Department. More
by JCTMET
Employees Worked With
Todd Tripp
October 18, 2019
Fantastic experience! Very nice people! They did any excellent job on my car! Everyone was so nice! Thank you got doing a great job on my car! Very nice people! They did any excellent job on my car! Everyone was so nice! Thank you got doing a great job on my car! More
by AILEEN.PAYNE
Employees Worked With
Chrissy and Lady in service at Kia Misty I think
October 17, 2019
Kia car services My car need oil change. And tires roter Service was outstanding Waiting time wasent long Waiting are is very comfortable I like you water and cof My car need oil change. And tires roter Service was outstanding Waiting time wasent long Waiting are is very comfortable I like you water and coffee station. Thank you to all you friendly employees. More
by My new kia
October 17, 2019
Went for tinting front windows Service was quick and the staffs were very friendly. Though our salesman was not there when we arrived, we been taken care of by another staff Service was quick and the staffs were very friendly. Though our salesman was not there when we arrived, we been taken care of by another staff More
by josna10jo
Employees Worked With
Deon Box
October 17, 2019
Great service. ALWAYS Great service and Great service personal, On time service and lower costs. I would recommend them to all my family and friends. Keep up the goo ALWAYS Great service and Great service personal, On time service and lower costs. I would recommend them to all my family and friends. Keep up the good services More
by JOHNMORALES617
Employees Worked With
Jorge Benitez service department
October 16, 2019
Eco block The service department did a great job and had us out of there in 2 hours. Car looks great. No problems with anything that took place. The service department did a great job and had us out of there in 2 hours. Car looks great. No problems with anything that took place. More
by FLAJUDGES
Employees Worked With
Mario Medina
October 16, 2019
Great service Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and reasonable. Friendly staff,car washed and vacuumed ,driver Mike (shuttle)is outstanding, all you'd expect . More
by JOHNDEGAETANO
Employees Worked With
Jorge( service), Mike (the shuttle driver).
