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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,823 Reviews

2,823 Reviews of Regal Kia Lakeland - Service Center

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August 20, 2019

Fantastic. Great friendly service Jarrett helped me through the whole severce set up and introduced me to Big Mike the mechanic and explained in detail what the cause of my problem and More

by DAVETRUDI1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett and big mike
August 20, 2019

Feel confident with their service Jarrett at Regal Chevrolet on 98 S has been excellent in helping us to keep our Silverado in top running condition. He is always willing to go the ex More

by PEGGY.DONALDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett
August 20, 2019

expensive The labor rates are high. The parts are very expensive. The service writers are very good at their job. thank you for the service. C.J. Breaux More

by cjbreaux62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the above
August 20, 2019

Re-fix hanging mirror Being first time user of the service dept,I was greeted immediately and my problem handled t.o my satisfaction. As it would take several hours to f More

by KDEWITT8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Mieir, Chris Robinson, Chris Mitchell
August 20, 2019

Follow up I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities wa More

by BOBJR5062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
Sep 04, 2019 -

Regal Kia Lakeland responded

Thank you!

August 20, 2019

tire not checked. I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for More

by SLYGRAMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the employees names.
Sep 04, 2019 -

Regal Kia Lakeland responded

We are sorry for the inconvenience.

August 20, 2019

Always taken care of when I go there. I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure More

by KIMBERLYBILLINGS0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
Sep 04, 2019 -

Regal Kia Lakeland responded

Thanks Kimberly!

August 20, 2019

Full service I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the o More

by pharmdmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 04, 2019 -

Regal Kia Lakeland responded

Glad to hear our team was able to help!

August 20, 2019

Routine services. Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have a More

by WDOUGLAS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
Sep 04, 2019 -

Regal Kia Lakeland responded

Wow, thanks!! We appreciate you

August 20, 2019

Service/ sales The staff that worked with me buying my Kia Soul was the best! Ed Box & Stan May.. the process was long but they made sure I was completely comfortabl More

by PATRA2857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Box, Stan May
Aug 23, 2019 -

Regal Kia Lakeland responded

Congrats on your new Kia Soul!

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