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This rating includes all service center reviews, with more weight given to recent reviews.
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2,925 Reviews of Regal Kia Lakeland - Service Center
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November 12, 2019
Kept me informed of service time Treated as customer should be treated. Was there for any questions i many have had. Service personal completed service in very acceptable time. Job w Treated as customer should be treated. Was there for any questions i many have had. Service personal completed service in very acceptable time. Job well done More
by KENDRM
Verified CustomerEmployees Worked With
Mario Medina
November 11, 2019
Great I gave a 5 star review because even when I owned a Kia I have always had good customer service from the employees at regal Kia. When the Nissan dealer I gave a 5 star review because even when I owned a Kia I have always had good customer service from the employees at regal Kia. When the Nissan dealership for my Nissan could not fit me in I knew the next best would be this Kia dealership to accommodate my needs. More
by jasminerenee620
Employees Worked With
Cecil in service, Mario Medina
November 11, 2019
Thank you for making my visit great short notice and they got me in fast and was finished fast Mario was very nice and helpful thanks for making my visit great short notice and they got me in fast and was finished fast Mario was very nice and helpful thanks More
by Anthony
Employees Worked With
Mario Medina
November 08, 2019
Oil change associates were very friendly. Went in for an oil change and had my car washed and vacuumed. I found out I had a recall on my car and they fixed that associates were very friendly. Went in for an oil change and had my car washed and vacuumed. I found out I had a recall on my car and they fixed that as well. Wish they had snacks out to eat while waiting More
by mcanes1974
Employees Worked With
Kelsey Johnson
November 06, 2019
Dropped my car off the staff was very friendly and professional My car was ready 45 minutes before promised The facility is very clean and they have refres my car off the staff was very friendly and professional My car was ready 45 minutes before promised The facility is very clean and they have refreshments available while you wait on your vehicle. More
by DORIGERMUTH
Employees Worked With
Steve Burgher, Kelsey Johnson
November 06, 2019
Car repair They where very help full and let me know how much it cost up front.place was clean people where very nice.when I ready to buy a new car I'll buy ther They where very help full and let me know how much it cost up front.place was clean people where very nice.when I ready to buy a new car I'll buy there . when need repair I'll bring it back to you.] More
by NONE3
Employees Worked With
Kelsey Johnson
November 06, 2019
Great love it. Nice place. Love .... professional, I will come back. I do always although it took a long time but it was OK they brought me home I had to d love it. Nice place. Love .... professional, I will come back. I do always although it took a long time but it was OK they brought me home I had to do some cleaning at home but otherwise it was great More
by Smarbeto
Employees Worked With
Robert
November 05, 2019
Friendly and attentive My first oil change at regal Kia involved also changing my windshield wipers and the cleaning of my car. Everyone was nice on such a busy day. My first oil change at regal Kia involved also changing my windshield wipers and the cleaning of my car. Everyone was nice on such a busy day. More
by Vnorris1998
November 05, 2019
Expert staff. Everyone in the Svc Dept was so friendly and helpful. I was kept updated on the status of my service and it was washed and vacuumed. Best of all, my Everyone in the Svc Dept was so friendly and helpful. I was kept updated on the status of my service and it was washed and vacuumed. Best of all, my car was done 20 minutes sooner than the estimate!!!!! Definitely love Kia Srv and will recommend them to everyone. More
by Goldens
Employees Worked With
Philip. I'm not good at names, sorry.
November 05, 2019
service work everything was excellent, very good place to go. I neve have any problems and would recommend it to anyone. also I came in without an appt everything was excellent, very good place to go. I neve have any problems and would recommend it to anyone. also I came in without an appt More
by WALLY926
