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This rating includes all service center reviews, with more weight given to recent reviews.
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2,925 Reviews of Regal Kia Lakeland - Service Center
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November 19, 2019
Always an awesome experience. We love this Kia dealer. Always a pleasure. We were there a few weeks ago though, wanting to upgrade to a Soul with less miles. Had our credit run bef We love this Kia dealer. Always a pleasure. We were there a few weeks ago though, wanting to upgrade to a Soul with less miles. Had our credit run beforehand and were pre approved. We were very disappointed that even with our trade, you were unable to get our payments lower than $394.00 even with the trade. We really had our hopes up for that newer Soul so we were quite disappointed in that. But the service department is always great there. More
by LAURAINPENN
Verified CustomerEmployees Worked With
Deon Box, Kelsey Johnson
November 17, 2019
efficient, pleasant, greeted immediately, service completed in time specified, definitely will return for next service, personnel pleasant, eager to please and accommodati greeted immediately, service completed in time specified, definitely will return for next service, personnel pleasant, eager to please and accommodating, felt comfortable in waiting room. More
by GULFQUEST13
Employees Worked With
Kelsey Johnson
November 16, 2019
Service was very friendly and helpful. Explained everything. Enjoyed the visit. Wait was not too long and appreciated the coffee and popcorn. Everyone was very friendly. Waiting area was comfortable. Service me Enjoyed the visit. Wait was not too long and appreciated the coffee and popcorn. Everyone was very friendly. Waiting area was comfortable. Service met me as soon as i pulled in smiling and offering help. More
by CLUTTERLG
Employees Worked With
Brittany Herrera
November 15, 2019
Great customer service .Mario was very attentive and listened to my needs. He reviewed with me the costs of the repairs for my car and broke down what was urgent and what co .Mario was very attentive and listened to my needs. He reviewed with me the costs of the repairs for my car and broke down what was urgent and what could wait. He also made sure the repairs were affordable. More
by AMBER.RECHE
Employees Worked With
Mario Medina
November 15, 2019
Car pulling to right Took my car in to find out why it was pulling to the right. I was shuttled to my work while they trying to figure out what was wrong. Turns out there Took my car in to find out why it was pulling to the right. I was shuttled to my work while they trying to figure out what was wrong. Turns out there was nothing wrong with the car but rather the right lane roads due to wear and tear. I'm always happy with the folks at Kia and I'm sure you will be too! More
by VICTORIANVELVET
November 14, 2019
I’ve been pleased with REGAL KIA I have purchased my KIAs from REGAL KIA and have my service at REGAL KIA. I’ve found no reason to go elsewhere. The proof is in the pudding. I have purchased my KIAs from REGAL KIA and have my service at REGAL KIA. I’ve found no reason to go elsewhere. The proof is in the pudding. More
by Sorentos
Employees Worked With
Greg Schmidt, Ryan Hutcheson, Mario Medina
November 14, 2019
Efficient service Kelsey was pleasant , informative and efficient. The service was good and completed in a timely matter and my Sedona was cleaner then when I brought i Kelsey was pleasant , informative and efficient. The service was good and completed in a timely matter and my Sedona was cleaner then when I brought it in. More
by jimdandy2
Employees Worked With
Kelsey Johnson
November 14, 2019
Efficient service Everything was very efficient. Fast and my wait was not boring. The eating area had plenty to read, with tv or have comfortable seating to converse w Everything was very efficient. Fast and my wait was not boring. The eating area had plenty to read, with tv or have comfortable seating to converse with other patrons. So time last fast. More
by LYNZIE2137
Employees Worked With
Kelsey Johnson
November 13, 2019
the best service From the time I purchased my Kia there until my needing service, the kindness and support from the staff has never changed. The repairs on my car was From the time I purchased my Kia there until my needing service, the kindness and support from the staff has never changed. The repairs on my car was done in a timely matter I did not have to wait long, the refreshments helped keep me comfortable while talking with other people. Kia provides a very nice atmosphere which makes for a great day after service. My car works perfectly, thank you Kia More
by PEGE.LS
Employees Worked With
Todd Tripp
November 13, 2019
Fast and professional. The staff at Regal Kia are great and you are in and out in no time at all.They answer questions you may have in a professional matter. The staff at Regal Kia are great and you are in and out in no time at all.They answer questions you may have in a professional matter. More
by GEORGESTYLES60
Employees Worked With
Todd Tripp
