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This rating includes all service center reviews, with more weight given to recent reviews.
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2,926 Reviews of Regal Kia Lakeland - Service Center
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December 11, 2019
Service was excellent. Service was good and the management had good attitude. Service on my vehicle was good. All around a good experience. We will be back to have our car Service was good and the management had good attitude. Service on my vehicle was good. All around a good experience. We will be back to have our car serviced. More
by liamnana38
Verified Customer
December 10, 2019
Fast and friendly service The customer service was excellent. They told me exactly what I needed and got me in and out of there very quickly considering I had not made an appoi The customer service was excellent. They told me exactly what I needed and got me in and out of there very quickly considering I had not made an appointment More
by HAILEKLING
Employees Worked With
Phillip Dailey
December 08, 2019
Service was super quick . Regal Kia personnel and service dept. are right on top of my car's maintenance needs. Will definitely keep coming back. was super quick . Regal Kia personnel and service dept. are right on top of my car's maintenance needs. Will definitely keep coming back. More
by MMARSHALL74
Employees Worked With
Deon Box
December 04, 2019
The Best Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a K Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a Kia. More
by DONZI152
December 04, 2019
Was great The services was fantastic everyone was very professional was given a time frame on the time my vehicle would be done and it was on the time I was to The services was fantastic everyone was very professional was given a time frame on the time my vehicle would be done and it was on the time I was told. More
by LADYDJC60
Employees Worked With
Jorge, Ed Box, Mario Medina
December 03, 2019
Covered maintence Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not trying to sell me stuff before I need it. Jorge informed me around next visit I’ll have a few things that will need to be addressed(filters) he then provided me with my inspection sheet to further assist me. More
by JORDAINCHAMBERS0313
Employees Worked With
Jorge
December 03, 2019
good job like always Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick More
by BOBKLEEN102
Employees Worked With
Greg Schmidt is why we come thier , Greg Schmidt
December 02, 2019
Great service The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me thro The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me throughout the process. More
by SJEFFCOAT0
Employees Worked With
Kelsey Johnson
November 30, 2019
Car service I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupon I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupons More
by CAROLRIVERS1
Employees Worked With
Mario Medina
November 28, 2019
Waited too long Asked service at check in 'How long will I have to wait ... told 1 hour to 1to1/2 hour. Sat waiting for 3 hours ... finally asked how much longer ... Asked service at check in 'How long will I have to wait ... told 1 hour to 1to1/2 hour. Sat waiting for 3 hours ... finally asked how much longer ... was told, "just finishing up" will only be another 10 or 15 minutes! Service done to my complete satisfatcion. Suggestion ... If your customers are going to be waiting for any length of time, please at least have current reading material in waiting area! More
by LOJOROG
Employees Worked With
Not sure....
