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2,642 Reviews of Regal Kia Lakeland - Service Center
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August 20, 2019
Re-fix hanging mirror Being first time user of the service dept,I was greeted immediately and my problem handled t.o my satisfaction. As it would take several hours to f Being first time user of the service dept,I was greeted immediately and my problem handled t.o my satisfaction. As it would take several hours to fix they had a shuttle take me home and pick me up later in the day to retun. me to the desler ship to pick up my car? More
by KDEWITT8
Verified CustomerEmployees Worked With
Clay Mieir, Chris Robinson, Chris Mitchell
Helpful August 20, 2019
tire not checked. I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for the service and when it was complete I asked if the tire had been checked and he told me it was and air had been supplied. On my way (I had another appointment or I would have returned) I checked the driver info and noticed the tire had the same setting as when I brought it in. I was very disappointed as I travel to your dealer from Winter Haven. More
by SLYGRAMMA
Employees Worked With
I don't know the employees names.
August 20, 2019
Follow up I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities wa I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities was great More
by BOBJR5062
Employees Worked With
Jeff Soloj
August 20, 2019
Oil change and inspection Great service center! Todd Tripp’ Service Rep very professional and customer service oriented. Enjoy time spent at Regal Kia shop. Service Mgr Jeff Great service center! Todd Tripp’ Service Rep very professional and customer service oriented. Enjoy time spent at Regal Kia shop. Service Mgr Jeff Soloj very helpful taking the time and providing service info! More
by BONNIESHARMONY
Employees Worked With
Jeff Soloj
August 20, 2019
Routine services. Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have a Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have always remembered our name. I have bought three vehicles and referred six more friends who also bought cars. More
by WDOUGLAS16
Employees Worked With
Jeff Soloj
August 20, 2019
Always taken care of when I go there. I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure everything is taken care of. More
by KIMBERLYBILLINGS0812
Employees Worked With
Jeff Soloj
August 20, 2019
Full service I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the o I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the oil. Mind you, this is a 16 year old car and I figured it was going to cost me a fortune to get it “fixed up”. Well it wasn’t cheap, but it was reasonable for the work that needed to be done. Not only that, they did the work quickly and kept me informed along the way. Jorge was my service advisor and he was very friendly and took car of me from start to finish. More
by pharmdmm
Employees Worked With
Jorge
August 20, 2019
expensive The labor rates are high. The parts are very expensive. The service writers are very good at their job. thank you for the service. C.J. Breaux The labor rates are high. The parts are very expensive. The service writers are very good at their job. thank you for the service. C.J. Breaux More
by cjbreaux62
Employees Worked With
none of the above
August 19, 2019
Excellent service Jarrett took care of my car this time and excellent service advisor.. Gave me the quotes for some others things to get done.. Always have a excellent Jarrett took care of my car this time and excellent service advisor.. Gave me the quotes for some others things to get done.. Always have a excellent experience here More
by GATORMOMMA30
Employees Worked With
Jarrett regal Chevy service
August 19, 2019
Repair brake ABS fault. Significantly more expensive than taking to an auto repair shop. $2800 when it should have cost just over half that. Regal did fix the fault, but dama Significantly more expensive than taking to an auto repair shop. $2800 when it should have cost just over half that. Regal did fix the fault, but damaged some parts during the brake job and repair which had to be replaced at my cost. My wife was pleased so I accepted the cost as it gave her confidence in the vehicle. Service Writer Jarrett Schrom did an excellent job communicating with my wife keeping her appraised of the status of the repairs. More
by AMTRONIC1
Employees Worked With
jarrett schrom
