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Regal Honda - Service Center

Lakeland, FL

4.4
2,467 Reviews

2,467 Reviews of Regal Honda - Service Center

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September 16, 2023

The service was great and communication was top notch! We will definitely be back agai. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Sep 18, 2023 -

Regal Honda responded

Thank you! We are so pleased to hear you had a great experience.

September 15, 2023

Knowledgeable, friendly, helpful and efficient staff, both in sales and service. Sales staff exerts no pressure and works with customer to achieve satisfactory results. Kaylee Killingsworth rates tops … More

by TECZERNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalymov Isaac in Service, Ryan Campbell, Kaylee Killingsworth
Sep 18, 2023 -

Regal Honda responded

Thank you! It's good to hear Kaylee was able to help you. Congratulations on both CRV's.

September 14, 2023

Shady and dishonest dealership. Sales and the service department are both bad to deal with. More

by No more Regal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Torres
Sep 14, 2023 -

Regal Honda responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

September 12, 2023

Megan was great, very helpful and answered all my questions. Even when we added additional services she was vey helpful and knew her stuff. More

by Gene Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Sep 14, 2023 -

Regal Honda responded

We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again!

September 08, 2023

I just picked up my 2017 Honda Fit after major repairs and I could not be happier with the service that was provided by Rob and the technician who worked on my vehicle! I bought my car here and mistakenly More

by Emilie Suzanne Plants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Regal Honda responded

Thank you for visiting us at Regal Honda. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it is so good to hear that Rob helped meet your expectations..

September 08, 2023

Rob provided an excellent service. He helped us to save some money by checking and found out one of services we asked for was still under warranty. Thanks Rob! More

by JGAO2
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Regal Honda responded

Thank you for trusting Rob and our Regal Honda team.

September 07, 2023

Alondra and austin are always so helpful & efficient when i come in! i appreciate it! More

by savannah1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Alondra Sandoval
Sep 14, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

September 07, 2023

Already gave my good opinion of the services I received. I’m always pleased with the service care More

by MARILYN.SCHULZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi fisher, Austin Smith
Sep 14, 2023 -

Regal Honda responded

Thank you!

September 03, 2023

Very poor,would not honor warranty ,basically lied,would never use again!Charge for work that does not need doing! More

by jimlawson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
Sep 07, 2023 -

Regal Honda responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share or contact Chrissy Hartman-Service Lane Manager.

September 01, 2023

Ray went above and beyond when I had my car in for service. There was an issue and I had to return the car and Ray took care of the problem for me immediately. More

by LSTMILLER3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Campisi III
Sep 07, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

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