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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews
Call Service Center (863) 509-4963

2,346 Reviews of Regal Honda - Service Center

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January 13, 2024

Megan Barnes was my service advisor. She has excellent customer service, very professional and courteous. Please give her a raise. More

by ROUSHGIRL72
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

The service staff is always excellent, however the post-sales follow-up in the purchase of a new car leaves a lot to be desired. More

by thepcdoctor.34
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
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Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

Waited a long time for a advisor to help me it was kinda annoying I don't feel that it was the dealerships fault per se but it just annoying overall More

by cathiralcidor
Recommend Dealer
No
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Jan 13, 2024 -

cathiralcidor responded

Waited a long time for a advisor to help me it was kinda annoying I don't feel that it was the dealerships fault per se but it just annoying overall

January 13, 2024

Great service He answered my questions and asked if I needed anything more. Also he directed me to the waiting area and look for me as soon as my car was done. More

by kipaguio
Recommend Dealer
Yes
Employees Worked With
Wilson
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Jan 22, 2024 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

January 13, 2024

Extremely polite and service was prompt I was very pleased with the kind and professionalism of the gentleman that helped me. More

by liberty4ruth
Recommend Dealer
Yes
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Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

They were great. The worked with us for a good price. A very satisfactory experience More

by vmpollock2008
Recommend Dealer
Yes
Employees Worked With
Manny-sales person. Matt- finance manager
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Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

Fast friendly and accommodating I love coming to regal and don't mind staying to wait for my vehicle. You have gray reps and fast mechanics. The snacks and kid room keeps my 2 year old busy and everyone l More

by SASHALATIMORE
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

We went to the dealer for a recall and they took care of the problem without any issues. We were able to make an appointment and get in and out of there pretty quickly More

by Tim5265
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you and have a great day!

January 13, 2024

Had to leave car over night because the parts weren't there. Megan never to my wife's text. Our honda pilot has a fuel issue( hesitation) we saw a recall for it, Megan told my wife they don't have an sol More

by TAYBUG1101
Recommend Dealer
No
Employees Worked With
Megan Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Report | Print
January 13, 2024

It was good until I needed some things fixed on the Pilot. Then I felt like I got the runaround. More

by Simpsonbet
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
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Jan 22, 2024 -

Regal Honda responded

Thank you for taking the time to leave us feedback.

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