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Regal Honda - Service Center

Lakeland, FL

4.4
2,456 Reviews

2,456 Reviews of Regal Honda - Service Center

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September 24, 2015

They treat you like royalty I went to get repair on my Kia Soul, and ended up leasing a brand new Kia. I don't feel as though I was pressured in any way, the salesman was honest More

by Karsoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmitz, and Jason at the counter were both great. Brad or Bryan helped with glass repair, all were very pleasant.
Nov 09, 2015 -

Regal Honda responded

Thank you for your review! We are so happy you got a great deal with no pressure!

August 19, 2015

Great Job Regal Just Want to say thank you so much to Tim Going your autotrader guy, he was such a help to us and made it so easy for us to trade our car in and get a More

by carprodeisel08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Going
Aug 24, 2015 -

Regal Honda responded

Thank you for your review!

July 27, 2015

A+ Customer Service What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in ma More

by Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Solo, Service Advisor...Greg Schmidt, Sales
Aug 24, 2015 -

Regal Honda responded

\Thank you so much for your review! Jeff and Greg are awesome and we are glad they gave you a great experience!

May 19, 2015

Concern Resolution After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience More

by Louvenia
Recommend Dealer
Yes
Employees Worked With
Bruce Knowles
Jul 06, 2015 -

Regal Honda responded

Thank you so much for your review, we are so glad Bruce took such great care of you!

April 05, 2015

Bad repair We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not More

by Bigd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Knowles
March 23, 2015

It gets better every time! Had an appointment for Saturday morning, got written up fast, everything requested was completely in a timely manner and cleaned the car. Bruce was g More

by Kjhgr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Knowles
Apr 01, 2015 -

Regal Honda responded

Thank you so much for your review! We are so glad you were taken care of quickly!

March 26, 2014

Techs don't break something and make the customer pay for it! Oil plug now leaks after a oil change. Oil pan needs replaced now! More

by Frank_a2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Knowles
February 22, 2014

Highly impressed, fastest service I've ever received. Showed concern and had a wonderful attitude. He made sure he worked within my schedule and will recommend to friends and family. More

by Soladoye Oyelowo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
December 24, 2013

Service Department is an absolute rip-off. We purchased the vehicle at this location and our experience with the shop only guarantees that we will never purchase another from them. They know we are taking More

by RogerThompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
August 28, 2013

Damaged fender from "free" tow for tire repair. No repair there. Year & Half - still NO FIX - for IN Warranty Repair on Cruise Control. Even sent in Video because Regal couldn't diagnose when tak More

by Dissatified1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Knowles
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