2,456 Reviews of Regal Honda - Service Center
They treat you like royalty I went to get repair on my Kia Soul, and ended up leasing a brand new Kia. I don't feel as though I was pressured in any way, the salesman was honest I went to get repair on my Kia Soul, and ended up leasing a brand new Kia. I don't feel as though I was pressured in any way, the salesman was honest and open. I will not go anywhere else from now on. More
Great Job Regal Just Want to say thank you so much to Tim Going your autotrader guy, he was such a help to us and made it so easy for us to trade our car in and get a Just Want to say thank you so much to Tim Going your autotrader guy, he was such a help to us and made it so easy for us to trade our car in and get a car I never would have thought I could get. Right away he gave me a voucher for $500 and they took that off the car before I ever started talking about price with these guys. Real stand up kinda dealership. Thank you so much Regal automotive! More
A+ Customer Service What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in ma What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in making my experience a good one. I really don't want to ever shop at another dealership. More
Concern Resolution After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience and advised how he appreciated my business. I have not had an issue with the vehicle since my last repair. Thanks for making this situation right and addressing my concern in a timely manner. More
Bad repair We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not have a major failure. Also had damage done to the vehicle. Complained and got no response from the service manager or Honda More
It gets better every time! Had an appointment for Saturday morning, got written up fast, everything requested was completely in a timely manner and cleaned the car. Bruce was g Had an appointment for Saturday morning, got written up fast, everything requested was completely in a timely manner and cleaned the car. Bruce was great! More
Highly impressed, fastest service I've ever received. Showed concern and had a wonderful attitude. He made sure he worked within my schedule and will recommend to friends and family. Showed concern and had a wonderful attitude. He made sure he worked within my schedule and will recommend to friends and family. More
Service Department is an absolute rip-off. We purchased the vehicle at this location and our experience with the shop only guarantees that we will never purchase another from them. They know we are taking the vehicle at this location and our experience with the shop only guarantees that we will never purchase another from them. They know we are taking the vehicle out of town so are trying to put us over a barrel when comparable cost from another show are over 30% less. The absolute best part is that they are charging us 100.00 to give us an estimate. This place is the reason dealership shops have the reputation they do. We were privileged enough to work with Rob Young who at this point is costing his employer more business than he provides. More
Damaged fender from "free" tow for tire repair. No repair there. Year & Half - still NO FIX - for IN Warranty Repair on Cruise Control. Even sent in Video because Regal couldn't diagnose when tak No repair there. Year & Half - still NO FIX - for IN Warranty Repair on Cruise Control. Even sent in Video because Regal couldn't diagnose when taken in weeks earlier. Went if for Gimmicky TV ad, 2 1/2 hour later, lots of promises 'to take good care of me' got quote for deal with 5 year old Odyssey trade-in, they offered less than $5000 for it. Immediately left. More