Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,342 Reviews of Regal Honda - Service Center
Sort by
May 21, 2019
Service Rob is friendly and efficient in processing service and maintenance. Service was completed in a timely manner. Always satisfied with work that is pe Rob is friendly and efficient in processing service and maintenance. Service was completed in a timely manner. Always satisfied with work that is performed on my Accord. More
by mbrumback
Employees Worked With
May 20, 2019
Excellent. Informative and good communication regarding services needed. Amicable with utilizing most cost effective coupon. Convenient and comfortable waiting c Informative and good communication regarding services needed. Amicable with utilizing most cost effective coupon. Convenient and comfortable waiting conditions. Despite the services performed there wasn’t a long waiting time. More
by nordquists
Employees Worked With
Kyle Cook
May 18, 2019
Recall visit for sliding doors on my Odyssey. The service tech did an outstanding job. He was very through, friendly and professional. There was a mix up with parts, which was not his fault, and w The service tech did an outstanding job. He was very through, friendly and professional. There was a mix up with parts, which was not his fault, and we had to come back a second time to get the repair working properly. Even though it wasn’t the smoothest experience, the technician worked very well with us and I would recommended the service department. More
by Myhonda
Employees Worked With
Kyle cook
May 16, 2019
first oik change and tire rotation My service rep, Justin, was friendly and helpful. Wait time was quick. Waiting area was clean and comfortable. This was my first visit to Regal since My service rep, Justin, was friendly and helpful. Wait time was quick. Waiting area was clean and comfortable. This was my first visit to Regal since purchasing my HR-V. More
by butterflyblue10
Employees Worked With
Justin Montgomery. Don't remember the ladies names.
May 16, 2019
Best service I always have my car serviced by the dealer. I know that my car is being serviced by people who know the ins and outs of a Honda. I do not worry tha I always have my car serviced by the dealer. I know that my car is being serviced by people who know the ins and outs of a Honda. I do not worry that anything is overlooked. My service advisor, Chrissy is always helpful. I know that my car is getting the best servic available. More
by Sally55
Employees Worked With
Chrissy
May 15, 2019
great service! Breath of fresh air! A dealership that actually has great customer service! Customer lounge is comfortable and clean with snacks and free coffee and w Breath of fresh air! A dealership that actually has great customer service! Customer lounge is comfortable and clean with snacks and free coffee and water. They make your visit as comfortable as possible. More
by pc
Employees Worked With
Alex Rosaro
May 15, 2019
Great service always! Love Regal, they always go above and beyond with all my service needs. They are extremely friendly and always enjoy waiting because of all the positiv Love Regal, they always go above and beyond with all my service needs. They are extremely friendly and always enjoy waiting because of all the positive vibes 💖 More
by adana1989
Employees Worked With
Tony & Megan
November 24, 2017
Experience I would recommen my friends and family here, customer service was very good. I can say the young man took his time with me and explained everything a I would recommen my friends and family here, customer service was very good. I can say the young man took his time with me and explained everything about what was going on and what I was looking for in a car. This young man took his time with me and I thank him for that! Le Daris Smith I would recommend my Love one to you sir! Again thank you for helping me . More
by Smith74
Employees Worked With
Ledaris Smith
August 25, 2017
Service is great THANK YOU STACY :-) We had our Honda CRV serviced yesterday and I would like to say it was a very pleasant experience. Our service team member was Stacy Lague, such a sw We had our Honda CRV serviced yesterday and I would like to say it was a very pleasant experience. Our service team member was Stacy Lague, such a sweet young lady, always keeping us updated and making sure we were comfortable during our wait. I have owned three Honda's the last two CRV's, and I must say I feel comfortable recommending Regal to everyone. More
by Cin-Sational
Employees Worked With
Stacy Lague
August 25, 2017
Surprised to see the negative reviews I'm sure sooner or later someone will have a less than stellar experience anywhere, but I have been a customer of Regal (Lakeland Hills location) for I'm sure sooner or later someone will have a less than stellar experience anywhere, but I have been a customer of Regal (Lakeland Hills location) for 7 years and have had very few complaints, mostly about not being contacted while waiting for service to be done. The waiting area is clean, the coffee and snacks superb - and usually (almost always) the communications about what is being done and costs are clear and accurate. (The WiFi is a plus; the customer service waiting room is like a second office for me.) More
by Satisfied
Employees Worked With
Bruce Knowles
