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Regal Honda - Service Center

Lakeland, FL

4.4
2,344 Reviews

2,344 Reviews of Regal Honda - Service Center

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August 26, 2019

Oil change Great and fast customer service. Even the courtesy driver was great and punctual. Staff treated me with the utmost care. Will be using this locatio More

by lisamed1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Sep 03, 2019 -

Regal Honda responded

Thank you Lisa, we look forward to continuing to show you how different Regal is from other dealerships!

August 26, 2019

Below Bad news on my car but Chrissy and Doug are awesome. Was told the cam shaft needs to be replaced and not incurring that expense More

by JLBCHASTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy And Doug
Sep 03, 2019 -

Regal Honda responded

Yikes! Glad we were able to help :)

August 26, 2019

Chrissy was Great Came in with a nail in my tire. Chrissy pulled up my info and informed me there would be no charge. Had tire repaired and washed in about 45 minutes f More

by VENDULKO11
Recommend Dealer
Yes
Employees Worked With
Chrissy
Sep 03, 2019 -

Regal Honda responded

Wow! That's awesome, glad we could help!

August 26, 2019

excellent service. Stephanie, service representative, had my paperwork at hand and immediately the MDX was picked up to address a code flashed on the screen. The senso More

by MDEVRIES86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 03, 2019 -

Regal Honda responded

Thank you! Glad to hear it was nothing major :) The popcorn & coffee is pretty fantastic isn't it!?

August 26, 2019

Everything was fine I have no negative comments, everything was fine. I will say that what I like about Regal Honda over Winter Haven Honda is that when they wash your c More

by DJRBOZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Regal Honda responded

We agree, vacuuming is a pain for the customer!! We are happy you are leaving in a CLEAN car every time!

August 26, 2019

Oil Change and tire rotation Not all of the fluids were refilled. Car wash did not get the bugs off of the front of the car. But they did let me know what more I could have done. More

by RGMAXWELL17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 03, 2019 -

Regal Honda responded

We apologize the fluids were not refilled, you can pull into the service drive anytime you have a few minutes and we would be happy to take care of that for you! Just tell them Alaina sent you! It is a courtesy car wash, if you would like to schedule a full detail to remove the bugs or even apply a protection to your vehicle for that, we would be happy to help!

August 26, 2019

Oil change Great staff and service . Car delivered quickly. God job of cleaning. Technician found a nail in tire. Waiting area was pleasant and quiet. Good job. More

by DENNISEGGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crissy
Sep 03, 2019 -

Regal Honda responded

Yikes, glad he found the nail for you!! Thank you for coming to Regal!

August 26, 2019

More then happy with the people at Regal$#$#$#$ Evertbody did a GREAT JOB..Your employ Mark Davis did a great job in pointing out the operation of thecar.. Your GM SONNY GULVER was more then help fu More

by clark.george22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Davis
Sep 03, 2019 -

Regal Honda responded

Glad to hear our team was able to help! Congrats on your new car!

August 26, 2019

Make ya feel at ease! From buying my car with David to the service department, I've always had a great experience at Regal Honda. I live about an hour away but its totally More

by Pilotgirl17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Sep 03, 2019 -

Regal Honda responded

Wow, thanks for making the drive to Regal!! We appreciate you!

August 26, 2019

Always Outstandin I have been using Regal service for my Acuras for more than 15 years. My service representatives have gone out of their way to be sure that my vehicle More

by ROTHASSOCIATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Regal Honda responded

15 years, WOW!! Thank you, your continued business means a lot to us!

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