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Regal Honda - Service Center

Lakeland, FL

4.4
2,344 Reviews

2,344 Reviews of Regal Honda - Service Center

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September 04, 2019

Professional and fast. Friendly professional and fast. I love my car and they took very good care of it reassuring me every step of the way. I would recommend Regal Honda to More

by FOULKMARY808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Sep 09, 2019 -

Regal Honda responded

Thank you!!

September 04, 2019

Air bag replaced I had an early morning appointment. When I got there I went in and Kyle was there, so I said are you the one that will be taking care of me. He said y More

by PGHDDS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 09, 2019 -

Regal Honda responded

You will really like Kyle as well, we promise! As for Rob, he is just around the corner in the Sales department, I'm sure he would love to say hi while you are waiting!

September 04, 2019

Quick Good service job well done. Car wash looked like it was complimentary.. my teenager can do a better job. But hey it was free. Oil change went well. More

by TAMERAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 09, 2019 -

Regal Honda responded

Swing back by, we would be happy to re-do it for you! We apologize for the inconvenience

August 30, 2019

Not perfect but can be. Amazing team they keep informed, only challenge I have you don’t leave notes on my information in your system. That seems odd to me. More

by Yard876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2019 -

Regal Honda responded

Thank you, we just started a new system, and are working out the kinks and adding old notes back in! Email alaina.s@regallakeland.com if there is something specific you would like me to add to your account :)

August 27, 2019

Always Excellent Service We’ve always received excellent service at Regal Honda and have been a customer for many years. Friendly customer service representatives, and all the More

by ABERDEEN357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Sep 03, 2019 -

Regal Honda responded

Thank YOU for coming to Regal!! We appreciate you!

August 27, 2019

Best service experience at Regal I’ve been at Regal for over 10 years and every adviser is amazing. I recently had the chance to meet Alex in the GMC side since that is where my car w More

by LEN_FUSARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2019 -

Regal Honda responded

Thanks for being such a loyal customer!

August 27, 2019

Awesome I've been taking my vehicle here since I bought it and the work, the customer service and the prices have kept me coming back More

by JANDERSON41033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christi
Sep 03, 2019 -

Regal Honda responded

Thanks, the popcorn & coffee is pretty good too :)

August 26, 2019

Service Always a great experience, I really appreciate the complementary ride service and hard working drivers..Christy is always great too and in a great moo More

by KAREN.PLOPERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy
Sep 03, 2019 -

Regal Honda responded

It's crazy how great of a mood she is always in!! Thanks for choosing Regal!

August 26, 2019

Great service, problem solved. I take my car to Chrissy Hartman for service. She's got a terrific personality and gets the job done with all the explanations necessary. I've got a More

by R.MANCILLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Sep 03, 2019 -

Regal Honda responded

We agree, Chrissy has an infectiously bright personality! Thanks for coming to Regal!

August 26, 2019

Great I brought my CR-V in for an oil change and I was back out the door in about 45 minutes. Quick, efficient, and friendly More

by amsulivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in the service department
Sep 03, 2019 -

Regal Honda responded

45 minutes, Not too shabby considering we clean it too! Thanks for coming to Regal!

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