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2,462 Reviews of Regal Honda - Service Center
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June 27, 2020
This dealer is a fine example of what a good dealer should be. Top of the line service in each department. I've bought two Honda's. One in 2016 and the second one n 2018. should be. Top of the line service in each department. I've bought two Honda's. One in 2016 and the second one n 2018. More
by SCION102011
Verified Customer
June 27, 2020
The peoples are all nice, they always ask if you need something etc.. the sales team are fantastic and Josh the sale rep that sold me the car took the time to answer all of my questions. something etc.. the sales team are fantastic and Josh the sale rep that sold me the car took the time to answer all of my questions. More
by jmailhot1960
June 27, 2020
Kyle Cook is the BEST service advisor !!! Kyle goes beyond the 5 star rating for his customers !!! There is nothing else i can say he does it all. Thanks again Kyle for all your help. Kyle goes beyond the 5 star rating for his customers !!! There is nothing else i can say he does it all. Thanks again Kyle for all your help. More
by EDBEFFA
Employees Worked With
Kyle Cook
June 27, 2020
Because of the pandemic and my age, getting my car battery changed without exposing myself to virus carriers might have been a challenge. But it was fast and carefree due to Kyle’s innovative and prof battery changed without exposing myself to virus carriers might have been a challenge. But it was fast and carefree due to Kyle’s innovative and professional attentions to my needs and concerns. The battery was waiting for me when I arrived at Regal Honda and was switched out while I sat in my car. I was also able to pay by phone while sitting within the safety of my car. Also, those employees around my car were wearing face covering. If the city of Lakeland handed out awards to businesses who made a positive difference in the pandemic battle (which they should), then Regal Honda should get a blue ribbon. THANK YOU! More
by Awebster
Employees Worked With
Kyle Cook
June 27, 2020
Not fast not reasonable and did not get warranty work done, told it would be a long wait. Not happy. Will not get routine service done there again. done, told it would be a long wait. Not happy. Will not get routine service done there again. More
by northrup.richard
Employees Worked With
Kyle Cook
June 27, 2020
I did not like, at all, the initial interaction. For a potential warranty problem I was told I needed to pay $89. In the end, he took care of me, and I believe my vehicle was serviced well. But I almost potential warranty problem I was told I needed to pay $89. In the end, he took care of me, and I believe my vehicle was serviced well. But I almost left immediately after being told I needed to pay upfront for something that may be a Honda issue. More
by johnmillersr61
Employees Worked With
June 26, 2020
Bust car dealership I have ever dealt with ever. Always the most friendly team to work with. Have passed the message to friends who are looking to Buy. the most friendly team to work with. Have passed the message to friends who are looking to Buy. More
by ELM9495
Employees Worked With
Kyle Cook
June 26, 2020
Everyone was nice, helpful and cordial from the the first moment we entered in the building. Clayton listined to all my requests and gave me good honest feedback. moment we entered in the building. Clayton listined to all my requests and gave me good honest feedback. More
by anaisa_a
Employees Worked With
Clayton Fisher
June 26, 2020
I'm pleased with all phases from sales to service, except battery technician. He claimed to have serviced my battery 18 months ago. When the battery failed a few weeks later it was covered with corrosion. battery technician. He claimed to have serviced my battery 18 months ago. When the battery failed a few weeks later it was covered with corrosion. I bought a new battery. A few weeks ago that battery failed. I called AAA and their technician said his device showed a bad cell and it was only cold cranking 300 when it should crank 500. I took it to Regal and your battery guy said there was nothing wrong with it. Less than a week later it failed again. That time I insisted they put in a new battery. I have no faith in your battery dept. , More
by JBONDJBOND
Employees Worked With
Battery technician
