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Regal Honda - Service Center

Lakeland, FL

4.4
2,344 Reviews
Call Service Center (863) 509-4963

2,344 Reviews of Regal Honda - Service Center

Sort by
April 04, 2024

Excellent service to customers. Organized. You demonstrated concern on our needs and how to schedule for prompt problem solved. More

by COMPASION17
Recommend Dealer
Yes
Employees Worked With
Shalymov
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Apr 11, 2024 -

Regal Honda responded

Thank you so much for your positive rating for your recent visit to Regal.

March 31, 2024

When I came to pick up my car it wasn't ready. He never closed it out so the cashier didn't have my keys. Another associate closed it out and pulled my car around then after paying we couldn't fin More

by Vajohnson3
Recommend Dealer
No
Employees Worked With
Wilson
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Mar 31, 2024 -

Vajohnson3 responded

Every time that i come to this dealership i have a problem. The last time that I came to pick up my car it wasn't ready. My service advisor never closed it out so the cashier didn't have my keys. Another associate closed it out and pulled my car around then after paying we couldn't find my keys. They were actually still in the car. Then when I came to pick up the parts 2 of the items weren't the price that my service advisor told me that they would be. I was very disappointed. The representative in the parts department tried to lower the price to make it right and i appreciate that but I'm very disappointed in this dealership overall!

March 28, 2024

The dealership was very clean, and the service was great. The communication between me and Jessice was great. More

by ANTWUN1
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
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Apr 03, 2024 -

Regal Honda responded

Thank you for sharing your positive experience with us! We're glad to hear that you received great service.

March 28, 2024

Employees that work there are good and honest. . They let the customers know what needs to be done for their car's. More

by CHRISTY1540
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Apr 03, 2024 -

Regal Honda responded

It's great to hear that you've had positive experiences with the employees at the dealership. Providing clear communication and honest recommendations are key aspects of excellent customer service, and we're glad to know that our team has been delivering on these fronts.

March 24, 2024

5 out of 5 Everyone that we have encountered has been great. Very knowledgeable and helpful More

by vmpollock2008
Recommend Dealer
Yes
Employees Worked With
Shamilov
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Mar 25, 2024 -

Regal Honda responded

We're thrilled to hear that your experience with us has been outstanding! Providing exceptional service and assistance is what we aim for, and it's wonderful to know that everyone you've encountered has met or exceeded your expectations. We truly appreciate your kind words and the opportunity to serve you.

March 22, 2024

Communication is not very convenient Some services are not perfect Waiting time is too long More

by xchen616
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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March 20, 2024

The dealership and it's representatives, especially Issa, was excellent, great salesmanship, honest, extremely helpful and patient. His expertise is a great value to the company. More

by boulevard813
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Regal Honda responded

Salesmanship, honesty, and patience are indeed invaluable qualities in a sales representative, and it's fantastic that Issa demonstrated these traits during your interaction. Having someone with expertise and a helpful attitude can truly enhance the car-buying experience and make it more enjoyable and stress-free. Thank you for taking the time to share your experience.

March 20, 2024

Excellent Thank you so much Everyone and everything is always Perfect. I always leave Thankful! More

by church4usa
Recommend Dealer
Yes
Employees Worked With
Megan Shalymov Debbie
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Mar 20, 2024 -

Regal Honda responded

Thank you!

March 14, 2024

Great service and timely. Clean environment and friendly staff with snacks and water if needed. More

by scivitellojr
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 15, 2024 -

Regal Honda responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Your satisfaction means the world to us, and we look forward to serving you again in the future.

March 10, 2024

Fantastic The workers are very attentive and provide very good treatment and service. everything on time and very good service More

by jesusricabal
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Report | Print
Mar 12, 2024 -

Regal Honda responded

It's great that everything was on time and that you received top-notch service throughout your interaction. Thanks for the feedback!

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