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Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

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May 23, 2021

On 5/12/2021 I had 4 MICHLIN tires installed. I was asked to be there at 8am. Two and1/2 hours later the car was ready that's along time to wait. Should have gone to BARTOW FORD or tire dealer. The mechanic More

by ISLANDSADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Regal Honda responded

Thank you for your feedback. We would like to look into this further but need to access your records. Could you please send your name and telephone number to alaina.s@regallakeland.com

Jun 02, 2021 -

ISLANDSADAMS responded

alaina.s @regallakeland,com Thomas W. Adams 863,519,4592

May 21, 2021

I appreciate the always very prompt, very professional service I get when I come to Regal honda! I also appreciate that I never feel like they try to sell me anything I do not need. I would not go anywher More

by madelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Regal Honda responded

Thank you!

May 20, 2021

Levi did a great job keeping me informed on the progress of my vehicle since I just dropped it off. I went for an oil change and a recall service. More

by Cwessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 21, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's maintenance/repair needs!

May 20, 2021

Ray was professional and courteous, the only reason my rating was not 5 stars was because of the time it took to make the repairs. More

by cwags1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Regal Honda responded

Thank you for the review!

May 19, 2021

Great service here at Lakeland Honda, I really appreciate the customer service. Friendly faces and also helpful with the questions I had about my car. More

by KGrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 21, 2021 -

Regal Honda responded

Thank you!

May 18, 2021

I have been here only twice once for parts and once for service and it was very good. So I think that’ s saying enough More

by slderbostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
May 18, 2021 -

Regal Honda responded

We appreciate your business!

May 18, 2021

Jessica Torres Service Rep was very rude. She was late to help us. She had a bad attitude from the first time meeting us. B More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Torres
May 18, 2021

Great service!! My advisor communicated with me throughout the entire time (10 days). All my concerns were addressed. My car feels safer to drive now. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 18, 2021 -

Regal Honda responded

We love hearing from our satisfied customers!

May 18, 2021

Jessica was a pleasure to work with. She kept us informed. Pleased with the maintenance. Thanks for washing the car. Definitely will come back again. More

by DOUGLASK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 18, 2021 -

Regal Honda responded

We appreciate your business and look forward to working with you again on any future vehicle service needs that you may have.!

May 18, 2021

From the moment I arrived until I picked up my car, the service was exceptional. Jessica is a fantastic advisor. And the 2 gentlemen who dropped me off and picked me up from work were great. More

by TAM_MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Levi Dillard
May 19, 2021 -

Regal Honda responded

Thank you Tam! We love Jessica and are so glad that she is a part of our Regal Team!

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