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Regal Honda - Service Center

Lakeland, FL

4.4
2,482 Reviews

2,482 Reviews of Regal Honda - Service Center

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May 13, 2025

From Mrs. Debbie the driver, she's wonderful, from Shriek, The salesman, Nate, all are Beautiful People. I consider them Family. More

by dathanglover65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Schriek, Mrs Debbie, & THE guy who sold me the Car, I'm sorry I 4got his name.
May 13, 2025

The estimated price was the correct price they charged, then they hit me with the SURPRISE “shop supplies” for $16.00. Nobody could explain what supplies were used on my vehicle (that is brand new and has More

by larrybell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Service performed was timely, professional, and performed as agreed. No surprises is a good thing. More

by rsuchenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Honda responded

Thank you for reviewing your recent visit here at Regal Honda! We appreciate your business and hope to see you again in the future!

May 10, 2025

Rob was great. Nice, fast and great customer service. He was quick to knowledge and answer any questions. While giving a great customer experience. More

by Nam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Honda responded

We're delighted to hear that Rob provided you with excellent service at Regal Honda! It's wonderful knowing he was able to assist quickly and effectively. Thank you for sharing your experience!

May 10, 2025

3 hours unacceptable for an oil change. Car wash broken they said. Never offered a coupon to come back for car wash. More

by cindoerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Honda responded

I'm sorry to hear about the long wait for your oil change and the inconvenience with our car wash. We strive to provide timely service, and it's disappointing that we fell short this time. Please reach out so we can discuss how to make it right for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 09, 2025

Very professional and reliable I will take my honda civic to this place for any service More

by cadisag_4110@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
May 12, 2025 -

Regal Honda responded

Thank you for giving our Regal Honda team the opportunity to earn your business! We appreciate your support and look forward to seeing you & your Civic again next time!

May 09, 2025

Nick Simpson took very good care of me and explained everything in full dettail .thamk you. More

by Marcelinacruz63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Honda responded

Thank you for the great review, Marcelina! Nick & the team hope to see you again next time here at Regal Honda!

May 09, 2025

Excellent service and recall. I can not see or prove two recalls were done. I didn't get car wash second time in a row. More

by shah_bp
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
May 08, 2025

They send you a text when you check in and you can track the progress of your vehicle. More

by Natashazimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Regal Honda responded

Thank you for sharing your experience, Natasha! Our Regal Honda team looks forward to serving you again in the future!

May 06, 2025

Happy with the service I received. I like Regal. I like the fact that they have a shuttle, so I don't have to stay at the dealership when my car is serviced. And, most of all....I l More

by Merry Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Regal Honda responded

Hi Merry, we're delighted to hear you enjoyed the service and amenities at Regal Honda, especially our shuttle service! It's great that your experience was both convenient and enjoyable. Thanks for choosing us, and we're thrilled you're loving your Honda! Safe travels!

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