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Regal Honda

Lakeland, FL

4.5
3,813 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,813 reviews

August 29, 2024

Be careful who you work with because some are better at helping you than others. More

by 21769ME
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Regal Honda responded

Thank you for your feedback.

August 27, 2024

Service is the most important part in any dealership and yours is top notch. My service person was Leo and he kept me lmformed throughout the entire process. More

by raleblanc43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Regal Honda responded

Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Regal.

August 25, 2024

Geo was our sales rep and was great to deal with. We appreciated his excellent communications with us through the purchase and delivery. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni Davis
Aug 29, 2024 -

Regal Honda responded

Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.

August 24, 2024

My vehicle was taken in right away and the work done on time. Waiting area was clean and comfortable. The service advisor was outstanding. The best service I’ve had in 5 years since moving to Lakeland More

by TANDVLYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaylmov
Aug 29, 2024 -

Regal Honda responded

Thank you for visiting us at Regal Honda. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible.

August 23, 2024

I was treated well. The sales team was friendly and informative. I had a good experience at Regal. More

by bilavideobill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Bildoeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Costine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni, Moises Nevarez
Aug 29, 2024 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

August 23, 2024

Jeremiah was an extremely helpful and informative service representative. The work was done quickly and professionally and they even threw in a car wash. I will come back here anytime I’m in Lakeland. More

by JIMME73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimoah
Aug 29, 2024 -

Regal Honda responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

August 21, 2024

Told me it would take half an hour to change brake fluid and it took one and a half hour. More

by fatalsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Regal Honda responded

Thank you for your feedback. We apologize for the delay you experienced during your recent visit. We understand how frustrating it can be when expectations for service time are not me. Your time is valuable, and we’re sorry that we didn’t meet the estimated timeframe. We appreciate your patience and understanding.

August 21, 2024

The wait, even with an appointment, took over 30 minutes to get assistance. With the coupon, I was supposed to have a multipoint inspection done on my vehicle, yet after waiting 2 hours for an oil change an More

by Lshiffle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these names look familiar. A different person who's name I didn't get, checked me in, and other gave me the papers to pay, again he didn't introduce himself.
Aug 21, 2024 -

Regal Honda responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your visit, especially with the extended wait time. We value your business and hope to provide you with a much-improved experience in the future.

August 21, 2024

The best above and beyond for a customer who needs reassurance starting with Doug Maynard More

by arlene8055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Maynard
Aug 22, 2024 -

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

August 20, 2024

We came to buy a Honda pilot and was met nice lady in training and a John( might be wrong). They took the time to educate us. Also provide advice. The pilot is ok but letters in the back fell off and the More

by Kentrishsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Regal Honda responded

Thank you for choosing us for your Honda Pilot purchase, and for sharing your experience. We're glad to hear that our team took the time to educate and advise you during your visit. However, we’re sorry to hear about the issues you’ve encountered. Please feel free to reach out to us directly to discuss further.

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