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Regal Honda

Lakeland, FL

4.5
3,891 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,891 reviews

September 28, 2013

Can't figure out if Mr. Ovid is a jerk that acts nice or a nice guy that acts like a jerk. Comes on very friendly and nice, then turns into typical agressive, overbearing car salesman. His sales techniqu More

by hotbod
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kern ovid
Nov 06, 2013 -

Regal Honda responded

Hi, my name is Stevie Collins and I am the Internet Manager here at Regal Automotive Group. First I want to apologize for the experience you had here at the dealership. I assure you, this is not how we do business and it is very disappointing to hear that your experience was less than fantastic. The General Manager of our dealership would like the opportunity to sit down and speak with you in order to make things right. Please feel free to contact me at 863-687-8000. Sincerely, Stevie Collins

September 28, 2013

My husband and I were warmly greeted by Darryl Montgomery on Saturday, September 14th. We drove with him several Terrains. We are both tall and in our 60's. We were looking for room for long legs and need th More

by Walsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Montgomery
September 27, 2013

It all started as an internet query, my salesperson Darrel knew he had quite a challenge to get me into a new car. He did not stop working until he help me would get me into my first new car 2013 "GMC More

by lizsukie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
September 21, 2013

Fast friendly service good food while waiting and great knowledge of car great overall experience. I would buy my future car at this dealership in the future. More

by handyandy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bowman Darrell Rodgers
September 18, 2013

I was contemplating on buying a car for a long time and was exploring various options. I came into the Acura showroom, not ready to buy it, however, Raj Abraham convinced me to. He has a pleasant dispositi More

by Boppuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 12, 2013

I made it clear I wasn't dealing with the standard waste my time games in buying a car. Eric immediately went to Al, the Sales Manager, and gave me a bottom line. Most of the work was done over email More

by Depp2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
September 04, 2013

Kendall and Jamichael were great to work with. I purchased a 2013 Honda Accord LX and had a very pleasant experience. Super friendly and super responsive. Since I was buying a new car I had no exp More

by hondafrompalmharbor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2013 -

Regal Honda responded

We are pleased that our internet sales team was helpful to you and that they were willing to go the extra mile. We strive to exceed expectations and it is always a pleasure to find out this was achieved. We hope to see you again for any future needs! Lucy Burnam Internet Sales Manager

September 03, 2013

My wife and I had visited two dealerships in the Tampa area with an appointment on one day. The next day we went back to REGAL, where we had purchased an Acura Rita at Regal three years before. We canno More

by colonelstandard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 29, 2013

I was in Lakeland dropping my daughter of for her 1st year at college. She needed a new car as I would be 1500 miles away and unable to help her. From the time we pulled in the parking lot, until she d More

by aferreone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 28, 2013

Damaged fender from "free" tow for tire repair. No repair there. Year & Half - still NO FIX - for IN Warranty Repair on Cruise Control. Even sent in Video because Regal couldn't diagnose when tak More

by Dissatified1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Knowles
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