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Regal Honda

Lakeland, FL

4.5
3,815 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,815 reviews

January 13, 2024

Ridiculous waiting time. Car was done and ready, but didn't get to leave until 2 hours later. More

by rrafael1995
Recommend Dealer
No
January 13, 2024

They lie about everything - warranty on tire ? ? And take forever to complete service even with an appointment More

by MG
Recommend Dealer
No
Employees Worked With
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
January 13, 2024

Friendly and quick Raul was very friendly and helpful Idk Bruh Okay Alrighty Okie dokie More

by Breelynn
Recommend Dealer
Yes
Employees Worked With
Raul
Jan 22, 2024 -

Regal Honda responded

We are thrilled that you enjoyed your experience.

January 13, 2024

Had issues with my car, had them identified and fixed. Everyone was helpful and clear. More

by sandfirewind
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

I had a bad experience previously. Thomas and Austin made up for that! I will definitely be a repeat customer after the customer service I received from those two. More

by CMBRAKEMAN
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farris
Jan 22, 2024 -

Regal Honda responded

Thank you for giving us another chance.

January 13, 2024

Megan Barnes was my service advisor. She has excellent customer service, very professional and courteous. Please give her a raise. More

by ROUSHGIRL72
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

The service staff is always excellent, however the post-sales follow-up in the purchase of a new car leaves a lot to be desired. More

by thepcdoctor.34
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

Waited a long time for a advisor to help me it was kinda annoying I don't feel that it was the dealerships fault per se but it just annoying overall More

by cathiralcidor
Recommend Dealer
No
Jan 13, 2024 -

cathiralcidor responded

Waited a long time for a advisor to help me it was kinda annoying I don't feel that it was the dealerships fault per se but it just annoying overall

January 13, 2024

Great service He answered my questions and asked if I needed anything more. Also he directed me to the waiting area and look for me as soon as my car was done. More

by kipaguio
Recommend Dealer
Yes
Employees Worked With
Wilson
Jan 22, 2024 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

January 13, 2024

Extremely polite and service was prompt I was very pleased with the kind and professionalism of the gentleman that helped me. More

by liberty4ruth
Recommend Dealer
Yes
Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

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