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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
3,814 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,814 reviews

April 04, 2024

Excellent service to customers. Organized. You demonstrated concern on our needs and how to schedule for prompt problem solved. More

by COMPASION17
Recommend Dealer
Yes
Employees Worked With
Shalymov
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Apr 11, 2024 -

Regal Honda responded

Thank you so much for your positive rating for your recent visit to Regal.

April 03, 2024

After being taken advantage of at one car lot , to going to this car lot and having the most amazing experience anyone could ask for with Matt and Camden I was able to purchase the very first car I was inte More

by Desaray white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camden Keller
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Apr 11, 2024 -

Regal Honda responded

We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

April 01, 2024

Talan Miller was extremely helpful and honest he worked extremely hard to give us the best service. I didn’t really know what i wanted to get into but he managed to do a lot with little information definit More

by User0408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issa Bendeck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talan Miller, Orlando Iglesias
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Apr 03, 2024 -

Regal Honda responded

Thank you for sharing your positive experience with Talan Miller! We're thrilled to hear that he provided you with helpful, honest, and dedicated service. It's fantastic to know that even with limited information about what you were looking for, Talan went above and beyond to assist you and ensure you had a great experience.

March 31, 2024

When I came to pick up my car it wasn't ready. He never closed it out so the cashier didn't have my keys. Another associate closed it out and pulled my car around then after paying we couldn't fin More

by Vajohnson3
Recommend Dealer
No
Employees Worked With
Wilson
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Mar 31, 2024 -

Vajohnson3 responded

Every time that i come to this dealership i have a problem. The last time that I came to pick up my car it wasn't ready. My service advisor never closed it out so the cashier didn't have my keys. Another associate closed it out and pulled my car around then after paying we couldn't find my keys. They were actually still in the car. Then when I came to pick up the parts 2 of the items weren't the price that my service advisor told me that they would be. I was very disappointed. The representative in the parts department tried to lower the price to make it right and i appreciate that but I'm very disappointed in this dealership overall!

March 28, 2024

The dealership was very clean, and the service was great. The communication between me and Jessice was great. More

by ANTWUN1
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
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Apr 03, 2024 -

Regal Honda responded

Thank you for sharing your positive experience with us! We're glad to hear that you received great service.

March 28, 2024

Employees that work there are good and honest. . They let the customers know what needs to be done for their car's. More

by CHRISTY1540
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Apr 03, 2024 -

Regal Honda responded

It's great to hear that you've had positive experiences with the employees at the dealership. Providing clear communication and honest recommendations are key aspects of excellent customer service, and we're glad to know that our team has been delivering on these fronts.

March 25, 2024

This is my 5th vehicle from Regal Overall great customer service and a friendly atmosphere More

by trross13
Recommend Dealer
Yes
Employees Worked With
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Bendeck
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Mar 26, 2024 -

Regal Honda responded

Thank you for continuing to choose Regal for your vehicle needs! We're honored to have had the opportunity to serve you for your fifth vehicle purchase. It's fantastic to hear that you've consistently experienced great customer service and a friendly atmosphere with us. Building long-term relationships with our customers is something we strive for, and knowing that you keep coming back speaks volumes about your satisfaction with our dealership. We truly value your loyalty and trust in our team.

March 24, 2024

5 out of 5 Everyone that we have encountered has been great. Very knowledgeable and helpful More

by vmpollock2008
Recommend Dealer
Yes
Employees Worked With
Shamilov
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Mar 25, 2024 -

Regal Honda responded

We're thrilled to hear that your experience with us has been outstanding! Providing exceptional service and assistance is what we aim for, and it's wonderful to know that everyone you've encountered has met or exceeded your expectations. We truly appreciate your kind words and the opportunity to serve you.

March 22, 2024

Communication is not very convenient Some services are not perfect Waiting time is too long More

by xchen616
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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March 21, 2024

As soon as you walk in the door, there someone to help you. Great selection of vehicles, professional people, very clean and organized. More

by aaronmike0711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Regal Honda responded

It sounds like you had a fantastic experience at the dealership! Thank you for sharing your feedback, and I'm glad to hear that your visit was so positive!

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