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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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May 27, 2022

Excellent service excellent people very easy to work with and fast turnaround time Daryl and Michael have always treated me very well and I recommend a lot of people because of these two More

by CARDMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard, Alondra Sandoval, Jessica Torres
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

May 25, 2022

Everyone was so helpful and went over and above to help me. I would highly recommend regal. More

by jose gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crissy
May 26, 2022 -

Regal GMC responded

Thank you Jose!

April 07, 2022

I stopped in due to an error message. They checked everything out as quickly as possible, provided transportation home and pick up the next day while they looked for the problem….thank f More

by TILGHMANJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan in service
Apr 14, 2022 -

Regal GMC responded

We hope it stays that way too!

April 07, 2022

This is a nice dealership they have the customer service and I love going to this dealership More

by Raven kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
megan barnes
Apr 14, 2022 -

Regal GMC responded

Thanks Raven, we love when you come to our dealership too!

March 30, 2022

Nice, clean place to go to wait the short time it takes for service on my car. Everyone is friendly, helpful and courteous! BUT CHRISSY HARTMAN is AWESOME !! She’s knowledgeable, professional and SHE AL More

by BOBBIEMORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hartman, Chrissy
Mar 31, 2022 -

Regal GMC responded

Thanks Bobbie, we think Chrissy is pretty great too! See you next time!

March 21, 2022

I dropped the car off early, was notified when the work was complete, and the car was ready to go when we arrived to pick it up,…a slight glitch getting the key….plus, since I drove over the sensor with ou More

by TILGHMANJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina
Mar 29, 2022 -

Regal GMC responded

Happy we could help, see you next time!

February 22, 2022

Scheduled routine oil chage and diagnostics on rattle in front end, resulting in follow-up rehab on my vehicle. Very easy to reschedule, and my service man made sure all necessary parts were available. Serv More

by WKAUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray Taylor, service rep was Excellent
Mar 14, 2022 -

Regal GMC responded

Thank you for choosing Regal Lakeland 😁

February 16, 2022

It shouldn't have taken 26 hours to replace a flat tire. Dealership was responsible for getting a tire in a reasonable time More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica T
Mar 14, 2022 -

Regal GMC responded

Sorry Bill, there are still worldwide delays & back order on items. We do our best to get parts in a timely manner.

Mar 14, 2022 -

Bill responded

I was promised the tire after the order was put in. The dealer should have known at that time there would be a delay. It was a good thing I am retired and I wasn't totally in need of my vehicle.

January 27, 2022

Tell you are very quick to work on my car and get it fixed. They even fix my flat tire. Everybody was very polite and helpful . The place was clean and come preferable for waiting. Thanks for everything More

by DARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 02, 2022 -

Regal GMC responded

Thank you Darlene!

January 22, 2022

They found the problem and ordered the part(s) but no idea when it will get here. I have a problem with the center panel that controls the phone, radio, etc. Anxious to get it fixed as it has been going More

by Billie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - was excellent!
Jan 24, 2022 -

Regal GMC responded

We appreciate you choosing Regal Service for your vehicle's maintenance/repair needs!

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