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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews
Call Service Center (863) 509-5058

283 Reviews of Regal GMC - Service Center

Sort by
August 27, 2022

One gets the impression an effort is being made treat the customer in a professional manner. More

by Watsondgeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 22, 2022 -

Regal GMC responded

Thank you for choosing Regal GMC!

July 30, 2022

My rep at check in was so awesome. She gave up her detail time for me More

by hotchkissmasonry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
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July 29, 2022

Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time. More

by Dick Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Levi Dillard
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July 23, 2022

Very pleased with the service given me in my recent service. The service manager was great, He is an asset to your service department, More

by n0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
June 30, 2022

I believe everyone did a great job and they did it quickly. I appreciate it More

by Jason W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Report | Print
Jul 01, 2022 -

Regal GMC responded

Thank you for choosing Regal!

June 23, 2022

Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back. More

by Dick Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Report | Print
Jun 23, 2022 -

Regal GMC responded

Thank you for choosing Regal!

June 16, 2022

Paid 84k for a car. No loaners to provide. Didn’t address my issue either regarding transmission shifting issues. More

by csi1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not applicable
Report | Print
Jun 16, 2022 -

Regal GMC responded

Unfortunately, there is a worldwide shortage of vehicles. We have a very limited number of loaners available, often amounting to none. However, we would like to look into why your concerns were not addressed but are unable to do so with the information provided. Please contact Customer Service Manager, Alaina Southern at 863-333-4633.

June 05, 2022

One of the best dealership I had the pleasure of dealing with. The service department is very good. More

by ALEFULTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Report | Print
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

June 01, 2022

Service was top notch! Everything that needed to be done was explained thoroughly and was priced fairly. Austin did an excellent job of communicating with me and they had m More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith , Pedro Jenner, Michael Hughes
Report | Print
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

May 27, 2022

They are an amazing dealer to work with! ! They got me on even if I had booked the wrong Regal location and very helpful though I locked my keys in the truck Rob got the courtesy gentleman to More

by Mweston965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert /Austin Service Dept
Report | Print
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

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