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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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June 19, 2023

They were nice an tried to understand my situation worked with us to get the best possible deal we could More

by jimdunn215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug , Levi Dillard, Alondra Sandoval
Jun 19, 2023 -

Regal GMC responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

June 08, 2023

service tech try to talk me out of a warraty repair. lazzy. i went to another dealership, no problem no delay. More

by kitofig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levi Dillard
Jun 09, 2023 -

Regal GMC responded

Thank you for your feedback, we will notify management and will address this with our staff.

May 25, 2023

Once again Alondra has proven herself to be a valuable employee. She is very genuine in her approach and I always feel like she is very sincere in her desire to help me. She never acts like she is just do More

by kshaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
May 26, 2023 -

Regal GMC responded

Alondra is one of the best! We have a great team in Honda.

May 25, 2023

Jessica Torres service advisor took such excellent care with me. She was such a pleasure to work with. Everyone in this office is very kind and helpful. I have been coming here for 4 years now since I boug More

by EMAIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres,Ray Taylor, Austin,Chrissy,Amy.
May 26, 2023 -

Regal GMC responded

Thank you for trusting Jessica and Regal with your service needs.

May 09, 2023

Very pleasant Austin was very knowledgeable and attentive in the purchase of my vehicle and help us get in and out of the dealership in a short time frame. More

by CHISM9505@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Austin Carrigan
May 09, 2023 -

Regal GMC responded

Congratulations on your new purchase!

April 24, 2023

They did not fix are truck after 4 thousand dollars it’s not fixed it’s still doing the same thing More

by TCONFERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Alondra Sandoval
Apr 25, 2023 -

Regal GMC responded

Thank you for your feedback, I’d like to hear more about your experience. You can reach out to the Customer Service Manager Janni Rivera 863-333-4686.

April 21, 2023

I love Sal. He is so darn cute. And he is a good tennis player. More

by BWALKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service dept
Apr 28, 2023 -

Regal GMC responded

We love Sal too! I'll make sure to pass along the compliment 😁

April 04, 2023

From start to finish the service was great initially the problem didn’t seem resolved but after taking the vehicle back into the shop for review the dealership made sure everything was exactly as we wished More

by TWTJRT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Apr 05, 2023 -

Regal GMC responded

Thanks for choosing Regal GMC, see you next time 😁

March 24, 2023

Austin and Levi went above and beyond to accommodate me in a difficult position with my truck. It is very clear that customer satisfaction is their number one priority. Keep it up guys! More

by eagleamin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Levi Dillard
Mar 24, 2023 -

eagleamin82 responded

Thank you to Austin and Levi for your top level customer service!

March 12, 2023

Great service. Appreciated the ride back to Auburndale. Car was ready quickly and looked very nice. More

by DEBBIERAYSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Apr 05, 2023 -

Regal GMC responded

Thanks for choosing Regal GMC, see you next time 😁

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