283 Reviews of Regal GMC - Service Center
Chris is very friendly and professional. He took his time to explain to me what was the issue.. I have another appointment with Chris again for a transmission flush.. He took his time to explain to me what was the issue.. I have another appointment with Chris again for a transmission flush.. More
Great people to look after customers. Always attentive, on time and helpful. Chrissy Hartman is the very best at her job and I wouldn’t go anywhere else for service. Always attentive, on time and helpful. Chrissy Hartman is the very best at her job and I wouldn’t go anywhere else for service. More
Very good customer service everything was perfect I have a diesel truck GMC and it’s hard to find good mechanics and I’m glad I took my truck to y’all. I was out of town I’m from Texas and in no time have a diesel truck GMC and it’s hard to find good mechanics and I’m glad I took my truck to y’all. I was out of town I’m from Texas and in no time had my truck fixed. Thank you so much. More
Darrel is great! We have worked with him for years. We will definitely be back! We have worked with him for years. We will definitely be back! More
Dealer didn't verify that they had the proper parts even though I made the appointment a week in advance. If they would have notified me I wouldn't have wasted half a day and gallons of gas. The appointment though I made the appointment a week in advance. If they would have notified me I wouldn't have wasted half a day and gallons of gas. The appointment was for a recall so you would have thought they would have the parts on hand. More
Came for an oil and transmission fluid change. My service representative, Megan Barnes, noticed on my service record that my transmission fluid had already been previously changed several months a My service representative, Megan Barnes, noticed on my service record that my transmission fluid had already been previously changed several months ago. So, I just needed an oil change, since the transmission fluid was still good. I really appreciated her and Regal's honesty. Also, I've recently gone twice to Regal, without an appointment, to have roofing nails removed from my tires. And I appreciated their quick service in repairing my tires. More
Service was fast, fair priced and very efficient. Chrissy went overboard to help me out and get my car repaired. I will return to have my GMC Terrain serviced in the future. The waiting area was nice Chrissy went overboard to help me out and get my car repaired. I will return to have my GMC Terrain serviced in the future. The waiting area was nice and comfortable and ALL the people in the service department were very friendly and helpful. More
Took my car in 3 times for the same issue w/in my 90 day period only for them to leave me stranded this weekend without a way to get around. Either they don't know how to fix the issue, or they are patching period only for them to leave me stranded this weekend without a way to get around. Either they don't know how to fix the issue, or they are patching it up each time waiting for the 90-day period to run out so that they can pin the faulty engine on the other warranty company. They are full of excuses, "Sorry the rental car place is close at 2 pm" Yes sir I realized that which is why I made arrangements first thing in the morning so that we don't get to this point. So they sold me a car with a faulty engine, They refused to take it back, they refused to swap it out, and the worst part of all is that they can't seem to fix the faulty engine. I do not wish for any human being to go through this. Take it from me don't do business with this dealer. More