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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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March 03, 2020

Recall and Service The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the reca More

by JOEL.SLIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario - Service Advisor
Mar 05, 2020 -

Regal GMC responded

Thank you for taking the time to let us know how we are doing!

March 02, 2020

An example of customer service that I hope to apply to my own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. More

by wade7
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 03, 2020 -

Regal GMC responded

Thank you! We appreciate your kind words and look forward to working with you again!

February 14, 2020

Regal was quick to get my truck in for repairs. They got the part and completed the work the same day. They gave me an estimate and followed through with the quote. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Adam was my service rep
Feb 25, 2020 -

Regal GMC responded

Thank you Bill!

February 05, 2020

Promptly met for service with an escort to a clean welcoming waiting room with coffee and nicely stocked with condiments. Service was compleated promptly and I believe efficently and with competence, More

by pmt6026
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Shane Murphy, Tyler Burke
Feb 25, 2020 -

Regal GMC responded

Thank you!

February 05, 2020

Very good work and reasonable. Happy with work done and I will return in the future .Employees were attentive and eager to help resolve the problems being presented to them. More

by DHAMPTON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Regal GMC responded

Thank you!

January 29, 2020

Excellent service and sales. The staff was very friendly and polite. We had a oil change it was very quick and we had a car wash for free. More

by gbrochu001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Jan 31, 2020 -

Regal GMC responded

Thank you!!

January 16, 2020

Kyle was excellent to work with, work was done as promised and communication was excellent. I will bring my vehicles in for Service when needed. More

by COUNTRYHOME1355
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 21, 2020 -

Regal GMC responded

Great to hear, we will see you next time!

January 08, 2020

I went in for an oil change without an appointment. The staff was extremely helpful and got me back on the road quickly. Extremely fast turnaround. More

by K
Recommend Dealer
Yes
Employees Worked With
Angela (quick lane)
Jan 21, 2020 -

Regal GMC responded

Thank you!

January 02, 2020

First Detail Through my warranty, I am able to get my car detailed twice a year. This was my first one and I have to say...my car looks fabulous! They were very d More

by r0xann3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Regal GMC responded

Excellent!! Now if we could just figure out how to repel pollen we would be set!

December 23, 2019

Excellent customer service Mr. Taylor is amazing Very good service like working with him I recommend regal to anyone and everyone The best Customer service .......... More

by Amir.florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Burke
Dec 30, 2019 -

Regal GMC responded

Thank you!!!

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