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283 Reviews of Regal GMC - Service Center
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April 03, 2020
Customer service was great and friendly however I have been there for every oil change and always get a conventional oil change. This time I didn’t mention that and my service person did a synthetic oil c been there for every oil change and always get a conventional oil change. This time I didn’t mention that and my service person did a synthetic oil change and charged much more than I expected. I wasn’t happy at all about this and makes me question coming back. I had a $15 coupon and still paid $63 out the door for an oil change and tire rotation which is outrageous for a GMC Terrain. More
by CP
Verified CustomerEmployees Worked With
Tony
March 26, 2020
All good EXCEPT now both clips are broken- the clips/snaps that hold down my floor mat are broken. The first one broke a few visits ago. Now the second broke. Why don’t you ask if you don’t know? clips/snaps that hold down my floor mat are broken. The first one broke a few visits ago. Now the second broke. Why don’t you ask if you don’t know? That’s called learning how to do it right the first time. I’m not happy More
by YELLOWSTONE87
Employees Worked With
Car wash person
March 20, 2020
Highly recommended,fast,and informative.They made us feel like family before and after our purchase.We tell all of our friends about our great experience. like family before and after our purchase.We tell all of our friends about our great experience. More
by aedmondson2
Employees Worked With
Other Employees :
Alex (Service Manager),and Calvin (Service Desk)., Pedro Jenner, Michael Hughes
March 18, 2020
Alex in Service does an excellent job getting your vehicle into the garage for service. The service department at Regal GMC is Exceptional. I highly recommend this dealership for their service vehicle into the garage for service. The service department at Regal GMC is Exceptional. I highly recommend this dealership for their service More
by Sears82
Employees Worked With
Alex in Service
March 17, 2020
They were very professional and a pleasure to work with. They were expedient and did a good job of handling my needs. Thank you for the good service. They were expedient and did a good job of handling my needs. Thank you for the good service. More
by dgray138
Employees Worked With
Randy
March 16, 2020
Regal GMC performed regular scheduled service. Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installati Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installation of two new Michelin tires. More
by LARRYGDOBBS
Employees Worked With
Alex Osario
March 03, 2020
Recall and Service The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the reca The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the recall corrections well within the proposed time frame. The waiting room is pleasant and offers entertainment options and light refreshments for customers while vehicles are being serviced. More
by JOEL.SLIGH
Employees Worked With
Alex Rosario - Service Advisor
March 02, 2020
An example of customer service that I hope to apply to my own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. More
by wade7
Employees Worked With
Tony
February 14, 2020
Regal was quick to get my truck in for repairs. They got the part and completed the work the same day. They gave me an estimate and followed through with the quote. the part and completed the work the same day. They gave me an estimate and followed through with the quote. More
by Bill
Employees Worked With
Adam was my service rep
