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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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April 15, 2020

Always clean with friendly staff. They always do good work and I never have to worry about being taken advantage of or pressured into a sale Indon't want. Service is top notch and consistently do a good More

by VALAREE
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 16, 2020 -

Regal GMC responded

Thank you! We are so happy that you choose Regal for your sales/servicing needs!

April 06, 2020

Travis Brock snd his crew did an excellent job in detailing my GMC truck, it was very clean and sanitized Chrissy handled our service requests professionally More

by Stewart
Recommend Dealer
Yes
Employees Worked With
Travis Brock and Chrissy Hartman
Apr 07, 2020 -

Regal GMC responded

We love hearing such great feedback from our customers and will be sure to pass your comments along to Travis and Chrissy!

April 03, 2020

The staff was courteous. The wait time was not horribly wrong. They recommended service for the future to keep the automobile running smoothly. They recommended an update which was needed and applied to More

by kdewitte1
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember names
Apr 03, 2020 -

Regal GMC responded

Thank you for taking the time to give us feedback! We look forward to working with you again in the future to keep your vehicle running its best.

April 03, 2020

Customer service was great and friendly however I have been there for every oil change and always get a conventional oil change. This time I didn’t mention that and my service person did a synthetic oil c More

by CP
Recommend Dealer
No
Employees Worked With
Tony
March 26, 2020

All good EXCEPT now both clips are broken- the clips/snaps that hold down my floor mat are broken. The first one broke a few visits ago. Now the second broke. Why don’t you ask if you don’t know? More

by YELLOWSTONE87
Recommend Dealer
No
Employees Worked With
Car wash person
March 20, 2020

Highly recommended,fast,and informative.They made us feel like family before and after our purchase.We tell all of our friends about our great experience. More

by aedmondson2
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex (Service Manager),and Calvin (Service Desk)., Pedro Jenner, Michael Hughes
Mar 23, 2020 -

Regal GMC responded

Congratulations on your new purchase!

March 18, 2020

Alex in Service does an excellent job getting your vehicle into the garage for service. The service department at Regal GMC is Exceptional. I highly recommend this dealership for their service More

by Sears82
Recommend Dealer
Yes
Employees Worked With
Alex in Service
Mar 18, 2020 -

Regal GMC responded

Thank you! We agree that Alex does a great job at taking care of his customers!

March 18, 2020

Chrissy is the bomb! She always takes care of me and goes the extra mile to make me feel special! Love her customer service and I will be back! More

by LISA.C1
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Mar 24, 2020 -

Regal GMC responded

Thank you for letting us know what a great job Chrissy is doing with her guests!

March 17, 2020

They were very professional and a pleasure to work with. They were expedient and did a good job of handling my needs. Thank you for the good service. More

by dgray138
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 17, 2020 -

Regal GMC responded

Thank you!

March 16, 2020

Regal GMC performed regular scheduled service. Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installati More

by LARRYGDOBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Osario
Mar 17, 2020 -

Regal GMC responded

Thanks Larry, see you next time!

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