Regal GMC - Service Center

Very professional and trustworthy. Made the repairs and asked questions on the issie. Very professorial and the service was wel u ssf one. Left with c ok confidence. asked questions on the issie. Very professorial and the service was wel u ssf one. Left with c ok confidence. More

Fast service I can always count on fast and great sevice.the company must have a good training center.a!I the employees are always polite and have good appearance. I can always count on fast and great sevice.the company must have a good training center.a!I the employees are always polite and have good appearance. More

Alex has been awesome to work with at GMC service. The team shows they care about their customers and their customer's time. I truly appreciate them. team shows they care about their customers and their customer's time. I truly appreciate them. More

I took my 2013 GMC Yukon in because the Service engine light was on. It was resolved quickly. However when I picked up my vehicle the radio was not working. I returned the truck that Monday. Regal couldn' light was on. It was resolved quickly. However when I picked up my vehicle the radio was not working. I returned the truck that Monday. Regal couldn't resolve the issue but they sent me to someone how could. However when I took my vehicle to the people that Regal sent me to when the company told Regal how much it would cost to fix my radio I was treated very badly Mr tim the service guy was very rude to me and treated me horribly when the people indicated how much it would cost to fix the radio because for some reason they said that the radio had a coin in it that's just hard for me to believe my radio was working just fine before I took my vehicle in and when I became very upset and explain to him that I use my radio a lot for my OnStar and when I am on the road with my vehicle I was downgraded and everything asking why did I think a radio was so important the radio is important to me because as a woman I am out on the road at different times of the night and traveling a lot with my job and I use my OnStar a lot and my phone through my radio and now I must hold my phone in my hand or use a Bluetooth which I do not want to use a Bluetooth I am paying a lot of money each month for a vehicle that has a non-working radio they at Regal did not try to rectify the situation I am very upset and if my vehicle ever needs any sort of service I will definitely not be taking it there and I will let everyone know how horrible I was treated by Mr Tim at Regal located at Lakeland Hills Boulevard also during my visit I was informed that I was calling a personal cell phone number of mr. Tim how would I know that as a customer that was the number that he had been using the whole entire time he was dealing with me with my vehicle and when I called inquiring about my radio then it was a problem with me calling his personal cell phone number I was not aware that at dealerships that he employee gives out his personal cell phone numbers to contact customers had I known that I would have never been calling his personal cell phone number for any kind of information in regards to my vehicle during my service that is very unprofessional and I want everyone to know if you deal with mr. Tim at Regal you will not be treated with any sort of respect 2 months later I am still looking for the same type of radio to be replaced in my vehicle Regal did not help me with that at all even though they indicate that they would not be paying for the radio to get fixed when it was working perfectly fine when I drop my vehicle off for a light that was on on my dashboard. I purchase my vehicle from Regal probably a little over a year ago and I have never had any sort of problems with a vehicle now I have a $30,000 vehicle that has a non-working radio I am very upset with Regal and I cannot believe that they treat customers in this manner More

Great place to service vehicle. People always courteous and friendly. Environment is always clean, sufficient snacks for the children. Always a discount available for veterans. and friendly. Environment is always clean, sufficient snacks for the children. Always a discount available for veterans. More

Always clean with friendly staff. They always do good work and I never have to worry about being taken advantage of or pressured into a sale Indon't want. Service is top notch and consistently do a good work and I never have to worry about being taken advantage of or pressured into a sale Indon't want. Service is top notch and consistently do a good job. Glad I purchased my vehicle from this dealership. More

Travis Brock snd his crew did an excellent job in detailing my GMC truck, it was very clean and sanitized Chrissy handled our service requests professionally detailing my GMC truck, it was very clean and sanitized Chrissy handled our service requests professionally More

The staff was courteous. The wait time was not horribly wrong. They recommended service for the future to keep the automobile running smoothly. They recommended an update which was needed and applied to wrong. They recommended service for the future to keep the automobile running smoothly. They recommended an update which was needed and applied to the vehicle. More