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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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September 25, 2020

Awesome dealership to do business with.We took our GMC Terrain in for an oil change and was greeted by Alex,the service manager with a smile and a big hello.He took our key and got things rolling.While wa More

by aedmondson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - (The Sales Manager), Pedro Jenner, Michael Hughes, Alex Rosario
Sep 29, 2020 -

Regal GMC responded

Thank you for taking the time to leave us feedback regarding your recent visit to Regal! We appreciate your comments and look forward to working with you on any sales/service needs that you may have.

Sep 29, 2020 -

aedmondson2 responded

Thanks Regal GMC for being there for us every time no matter what the problem may be!

September 25, 2020

Always pleasant and accommodating. Fast and efficient. I've bought to GMCs from Regal will definitely get another one!! Bought package for service and I'm glad I did. Have replaced to tires for free beca More

by MLACORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Sep 29, 2020 -

Regal GMC responded

Thank you for your continued loyalty to Regal!

September 21, 2020

I’ve owned BMW”s and MERCEDES in the past. Chrissy at Regal GMC is by far the best service advisor ever. She is friendly, knowledgeable and energetic. I always look forward to seeing her. More

by JUDISHEEKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy service dept
Sep 22, 2020 -

Regal GMC responded

We agree, Chrissy is a great service advisor and always goes the extra mile taking care of her customers!

September 10, 2020

Your service department is why I purchased two vehicles front Regal. I feel Alex takes care of me every time I come in. Great service. More

by CEMCGINTHY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Sep 16, 2020 -

Regal GMC responded

Thank you for your continued loyalty to Regal!

September 04, 2020

I had an appointment for just an oil change and tires rotated and balanced. My appointment was at 9:30am. I arrived at the designated time and my car was serviced plus washed and I was inside my home at More

by MWILFONG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Sep 10, 2020 -

Regal GMC responded

Thank you for taking the time to let us know how we are doing! We appreciate your business!

August 28, 2020

Great customer service! Dropped my truck off and Got a ride home. When truck was done, they came to pick me up & back to pick truck up. More

by KSMATHERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy, Alex Rosario
Sep 02, 2020 -

Regal GMC responded

Thank you for taking the time to let us know how your recent visit to our service department went! We value your feedback!

August 24, 2020

My visit was awesome work was excellent done never had a problem with this dealership,would highly recommend them to my family and friends and coworkers More

by BJAC1150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Sep 02, 2020 -

Regal GMC responded

Thank you for taking the time to let us know how your recent visit to our service department went! We value your feedback and love referrals to friends and family :)

August 24, 2020

Great customer service... Always saving with coupons that's offered. They make sure you are satisfied before you leave and if not they will make it right. More

by VIRGILFULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy
Sep 02, 2020 -

Regal GMC responded

Thank you for taking the time to let us know how your recent visit to our service department went! We value your feedback!

July 10, 2020

What kind they service giving for they customers.i was there 3times my problem still not resolved my $599 for the GPS, my sticker.Iam still don’t have it More

by NONE3
Recommend Dealer
No
Employees Worked With
Cris Aviso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : For the service I can give maximum (0) no service for this company regal , Pedro Jenner, Michael Hughes, Alex Rosario
July 01, 2020

The service was great and the staff were friendly and helpful. Alex was especially great and helpful with me during my visit. He knew the answers to all my questions. More

by JOHNSONJRFRED
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jul 02, 2020 -

Regal GMC responded

Thank you for the 5-star rating as well as the positive feedback!

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