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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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October 12, 2020

I have bought GMC trucks through Regal and the last one has been NOTHING but problems. I can't say that I will purchase from them again. More

by POLLYANNA1266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrel Montgomery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rosario
October 12, 2020

Very professional and prompt service. Plus, they fixed the problem I have encountered with a newly bought truck. I would highly recommend this dealer for any GMC service. More

by Clogan156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Oct 13, 2020 -

Regal GMC responded

Thank you for the review and we love referrals and recommendations to our dealership!

October 08, 2020

Chrissy has been taking care of my service appointments since I purchased the truck in 2015. Has always gone above and beyond to make sure everything is perfect. More

by STEPHEN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Oct 09, 2020 -

Regal GMC responded

Thank you so much for your continued loyalty to Chrissy and to Regal!

October 06, 2020

Kyle Cook did a tremendous job as always! I have complete trust in Kyle and Regal GMC. I would always recommend Regal GMC and Kyle to my family and friends. More

by RICK.TRASPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Oct 08, 2020 -

Regal GMC responded

Thank you Rick!

October 03, 2020

Great fast excellent service. I had a 50% off coupon which I was greatful. Thanks for sending coupons out. Everyone in all departments was friendly. More

by KARLADONNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Oct 05, 2020 -

Regal GMC responded

Thank you Karla!

October 03, 2020

Made appointment and Chrissy greeted me with a hello and smile . She took care of my service and I was on my way . If you go to service I would see Alex or Chrissy they are the best. More

by BOBJSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Jenner, Alex Rosario
Oct 05, 2020 -

Regal GMC responded

Thank you for the awesome feedback!

September 30, 2020

Alex was a true professional and was excellent in his communication with me. The shuttle driver, Leslie?, was accommodating and extremely friendly. Thanks for the service. More

by JRBOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Oct 01, 2020 -

Regal GMC responded

Thank you for the feedback! We appreciate your taking the time to let us know how we are doing!

September 25, 2020

Awesome dealership to do business with.We took our GMC Terrain in for an oil change and was greeted by Alex,the service manager with a smile and a big hello.He took our key and got things rolling.While wa More

by aedmondson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - (The Sales Manager), Pedro Jenner, Michael Hughes, Alex Rosario
Sep 29, 2020 -

Regal GMC responded

Thank you for taking the time to leave us feedback regarding your recent visit to Regal! We appreciate your comments and look forward to working with you on any sales/service needs that you may have.

Sep 29, 2020 -

aedmondson2 responded

Thanks Regal GMC for being there for us every time no matter what the problem may be!

September 25, 2020

Always pleasant and accommodating. Fast and efficient. I've bought to GMCs from Regal will definitely get another one!! Bought package for service and I'm glad I did. Have replaced to tires for free beca More

by MLACORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Sep 29, 2020 -

Regal GMC responded

Thank you for your continued loyalty to Regal!

September 21, 2020

I’ve owned BMW”s and MERCEDES in the past. Chrissy at Regal GMC is by far the best service advisor ever. She is friendly, knowledgeable and energetic. I always look forward to seeing her. More

by JUDISHEEKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy service dept
Sep 22, 2020 -

Regal GMC responded

We agree, Chrissy is a great service advisor and always goes the extra mile taking care of her customers!

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