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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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December 01, 2020

The service provided was great. Elex in the service department is always friendly and knowledge of all services needed and always goes out of his way to keep you informed on the status of your service. More

by JOHNSONJRFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes, Alex Rosario
Dec 02, 2020 -

Regal GMC responded

Thank you Fred!

November 26, 2020

Quick pleasant service experience in and out faster than expected. Everyone had on a mask which made me feel safe. I initially was hesitant about having my car serviced. More

by T1ffanyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 30, 2020 -

Regal GMC responded

Thank you for choosing Regal for you vehicle servicing needs! We are taking all necessary precautions to keep all of our customers and employees safe.

November 18, 2020

Went great nothing to comment on. This is ridiculous to require 25 words. I will not keep filling these out if they are this demanding More

by JAYMO1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Sorry-- the 25 words is DealerRater's rules :)

November 17, 2020

I was very pleased with the ease of booking an appointment for service. I really appreciate Alex taking care of my car And his attention to detail More

by RANDYBARB66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Thanks Randy- see you next time

November 10, 2020

Fastest oil change ever. Car washed and courteous employees. My new go to. Other local service departments should learn from Regal GMC efficiency. Happy new customer. More

by LAURALEETORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Happy Customer are our FAVORITE!! Thanks for choosing Regal

November 07, 2020

Service advisors are very kind and helpful. I like the service that is done to my vehicle. I really like the multipoint inspection at no extra charge. All in all, Great dealership Great folks. More

by cfilion88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes, Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Thanks - we really appreciate that

October 31, 2020

All I had done was an oil change. It was done quickly and efficiently. I received a good price because of the online discount. Thank you❤️ More

by JANSFISHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you for the review!

October 28, 2020

The staff was extremely friendly, they could not do enough for you. They kept you informed on how it was going. It was nice to have someone come along and say HELLO. Made you want to come back. More

by K_BURLINGAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you for the review and for choosing Regal for your servicing needs!

October 27, 2020

Easy to schedule, friendly staff, convenient Saturday hours, service is great, will bring my truck back for service each time it’s due , that’s all I got to say, I like them and I’ll be back. More

by fasteddie1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you Eddie!

October 23, 2020

Problem was repaired quickly very happy with the outcome made appt dropped the truck off early service was done the next day and I was very pleased More

by XBONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Oct 23, 2020 -

Regal GMC responded

Thank you for taking the time to leave us feedback on your recent visit to our service department!

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