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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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December 22, 2020

Great service. I will return whenever possible. Prompt service. Kind. Wonderful. Helpful. Great staff. Clean and helpful. I will get my vehicle serviced here later. More

by FLORIDATBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Dec 22, 2020 -

Regal GMC responded

THank you!

December 16, 2020

I have been coming to the dealership since about 2012 it is a great place to do business with always clean all service is done as you ask . There has been no evidence in any way that you should question the More

by CYCLESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Dec 17, 2020 -

Regal GMC responded

Thank you for the feedback!

December 09, 2020

Price always seems to much. Price for an additional key is to much. All repairs on cars seem too high. Not much you can do about that I guess. More

by KPARC1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Dec 10, 2020 -

Regal GMC responded

We appreciate you taking the time to leave us feedback! We value your business and want you to know that our pricing is very competitive with similar dealerships as well as being backed by the manufacturers so you can be sure that all work is done correctly by factory trained technicians.

December 01, 2020

The service provided was great. Elex in the service department is always friendly and knowledge of all services needed and always goes out of his way to keep you informed on the status of your service. More

by JOHNSONJRFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes, Alex Rosario
Dec 02, 2020 -

Regal GMC responded

Thank you Fred!

November 26, 2020

Quick pleasant service experience in and out faster than expected. Everyone had on a mask which made me feel safe. I initially was hesitant about having my car serviced. More

by T1ffanyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 30, 2020 -

Regal GMC responded

Thank you for choosing Regal for you vehicle servicing needs! We are taking all necessary precautions to keep all of our customers and employees safe.

November 18, 2020

Went great nothing to comment on. This is ridiculous to require 25 words. I will not keep filling these out if they are this demanding More

by JAYMO1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Sorry-- the 25 words is DealerRater's rules :)

November 17, 2020

I was very pleased with the ease of booking an appointment for service. I really appreciate Alex taking care of my car And his attention to detail More

by RANDYBARB66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Thanks Randy- see you next time

November 10, 2020

Fastest oil change ever. Car washed and courteous employees. My new go to. Other local service departments should learn from Regal GMC efficiency. Happy new customer. More

by LAURALEETORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Happy Customer are our FAVORITE!! Thanks for choosing Regal

November 07, 2020

Service advisors are very kind and helpful. I like the service that is done to my vehicle. I really like the multipoint inspection at no extra charge. All in all, Great dealership Great folks. More

by cfilion88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes, Alex Rosario
Nov 19, 2020 -

Regal GMC responded

Thanks - we really appreciate that

October 31, 2020

All I had done was an oil change. It was done quickly and efficiently. I received a good price because of the online discount. Thank you❤️ More

by JANSFISHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Nov 02, 2020 -

Regal GMC responded

Thank you for the review!

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