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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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January 27, 2021

Great service by Alex. He kept me informed during the process and was extremely professional. I will definitely recommend him to family and friends well done More

by JRBOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 29, 2021 -

Regal GMC responded

Thank you!

January 22, 2021

Every one is very friendly, especially Chrissy and I got my oil changed fairly quickly. I also received discounts which were very appreciated even though I had left mine at home. More

by RWBUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 25, 2021 -

Regal GMC responded

Thank yoU!

January 19, 2021

Outstanding service from the service advisor whom was on vacation to the technician that performed the work on the vehicle. The technician took the time to explain the engine failure in detail. The advisor More

by RAY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor service advisor
Jan 20, 2021 -

Regal GMC responded

Thanks, Glad to have you back on the road!

January 15, 2021

Everyone at regal is like family to me . . They are always nice and help you with everything. I always feel at home every time I have to go there. More

by kimmy556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Carrigan , Pedro Jenner, Michael Hughes, Alex Rosario, Lisa Cheshire
Jan 18, 2021 -

Regal GMC responded

We love to hear that from our customers!

January 14, 2021

Always a pleasure to bring our car in there for service when we’re down here in Florida, always have friendly people who agree this and the servicemen are terrific More

by GINZEEK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 18, 2021 -

Regal GMC responded

Thank you for choosing to service with Regal when you are in our area!

January 12, 2021

Car was picked up, oil was changed, latch on moon-roof was replaced, Ecoblock not done. blah blah blah blah blah blah blah blah blah More

by JBRYAN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli (Ho-Hum) promised work, not done , Alex Rosario
Jan 12, 2021 -

Regal GMC responded

Please contact Alaina Southern, Customer Service Manager at 863-333-4633 to discuss any issues you may have had with the Ecoblock

December 22, 2020

Very professional and extremely courteous, I felt very comfortable dealing with them. They were honest with with regards to quoted service issues on my vehicle More

by LREDSHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Young
Dec 28, 2020 -

Regal GMC responded

Thank you for taking the time to leave us feedback! We look forward to working with you again on any sales/service needs that you may have!

December 22, 2020

Great service. I will return whenever possible. Prompt service. Kind. Wonderful. Helpful. Great staff. Clean and helpful. I will get my vehicle serviced here later. More

by FLORIDATBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Dec 22, 2020 -

Regal GMC responded

THank you!

December 16, 2020

I have been coming to the dealership since about 2012 it is a great place to do business with always clean all service is done as you ask . There has been no evidence in any way that you should question the More

by CYCLESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Dec 17, 2020 -

Regal GMC responded

Thank you for the feedback!

December 09, 2020

Price always seems to much. Price for an additional key is to much. All repairs on cars seem too high. Not much you can do about that I guess. More

by KPARC1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Dec 10, 2020 -

Regal GMC responded

We appreciate you taking the time to leave us feedback! We value your business and want you to know that our pricing is very competitive with similar dealerships as well as being backed by the manufacturers so you can be sure that all work is done correctly by factory trained technicians.

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