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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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March 13, 2021

I brought my truck in for Eco Block reply and when it comes back it’s like driving away in a new vehicle again love the service. Thank you to Regal Lakeland. More

by JAWARREN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor , Alex Rosario
Mar 15, 2021 -

Regal GMC responded

We agree that the detail department does a fantastic job and are so glad that you are happy with their service :)

March 08, 2021

Great works and great service - always exceeds my expectations on customer service. I put my trust in Chrissy (GMC) - she is awesome. Everyone, from making appt. greeting upon arrival, getting servi More

by SUNSHINE300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy - service advisor AWESOME, Alex Rosario
Mar 09, 2021 -

Regal GMC responded

We love hearing from our satisfied customers and agree that Chrissy is pretty awesome :)

March 01, 2021

Don’t know how my repair will be until I put mileage on it. Alex was excellent. So I think to have a minimum on the amount of words to enter is rediculous. Need to change this part of the survey. Alm More

by chuckrodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Mar 02, 2021 -

Regal GMC responded

Sorry for the frustration with the minimum word requirement, unfortunately that is a dealerrater issue and out of our control. We do appreciate you taking the time to leave us a comment and rating!

February 27, 2021

good service and easy to deal with.Alex-GMC- service is good service and easy to deal with. Alex-GMC- service is terrific and always keeps customer aware of how service is progressing. He always gets a 10 More

by EXLAW12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Alex Rosario
Mar 01, 2021 -

Regal GMC responded

Thank you for choosing Regal for your vehicle's service/maintenance needs! We love Alex and are glad that he is part of the Regal team :)

February 25, 2021

Ray was fantastic! My car had been towed in and I couldn’t believe it was finished by noon the next day for such a big repair. More

by Lobsmasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 01, 2021 -

Regal GMC responded

Thank you for the feedback and we are glad that Ray took such great care of you and was able to get you back on the road quickly!

February 23, 2021

Great job great service. Alex went the extra mile and drove me down to my truck t the service parking lot end of the lot. More

by JHALLTRINITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Feb 24, 2021 -

Regal GMC responded

he's a good guy! Thanks for choosing Regal

February 23, 2021

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous. More

by tpond15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Alex Rosario, Lisa Cheshire, Sonny Glover
Feb 24, 2021 -

Regal GMC responded

Thanks!! See you next time :)

February 22, 2021

Great service and very friendly to the customer Jessica Torres was my advisor and she was great helped me out a lot 10/10 for sure More

by gators4life35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Feb 23, 2021 -

Regal GMC responded

Thank you for the review and we agree Jessica is great!

February 15, 2021

Love working with Chrissy in service! She is always so helpful, kind and informative! She’s the Best! Thanks So much for your help Chrissy! More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy in Service
Feb 15, 2021 -

Regal GMC responded

Thank you Jenny! We love Chrissy as well and are glad that she is a part of the Regal Team!

February 10, 2021

I have been a customer of Regal for over 5 years now, what I like is the customer service provided here. They are always there to help you and assist you with yours needs. Please do not change anything! More

by ASOLA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Feb 12, 2021 -

Regal GMC responded

We don't plan on it :) see you next time

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