Back

Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

Sort by
June 04, 2021

Guess it will be my last time with Regal GMC service. Tried with many different vehicles to always give them a chance, but in the end there is always something More

by Racereddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jun 07, 2021 -

Regal GMC responded

Your feedback is important to us, please contact Customer Service manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeland.com to share more about your experience.

June 02, 2021

Fantastic service, easy in and out wait times.. I will be back and share experience with my friends.. I will continue to buy my GMC Yukons here. More

by Marty Guthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 03, 2021 -

Regal GMC responded

Thank you Marty!

May 27, 2021

I was at the dealership for nearly 5 hours. I had my tires rotated and a battery change and they also did a motor diagnosis. The battery was the only thing that really needed to be done. Had I know they More

by Bama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Young
May 15, 2021

I’m pleased with the service I received. Levi sent pictures and updates about my car, which I appreciated. The repair was covered by warranty. More

by lcox2829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
May 21, 2021 -

Regal GMC responded

Thank you for the feedback!

May 12, 2021

Very good service experience. Alex was very helpful regarding my needs at the service appointmrnt and I will return for for further work to keep my vehicle running smoothly. More

by JFCORCORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
May 13, 2021 -

Regal GMC responded

Thank you, we look forward to it!

May 12, 2021

Regal GMC is always the best, I always get my service down there. AND Rob Young is the best service agent you have. I always schedule throughout Rob. Thanks Rob More

by SCOTT.SCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young - 5 stars
May 13, 2021 -

Regal GMC responded

Thanks Scott, we think Rob is pretty great too :)

May 07, 2021

I brought my truck in for a check engine light and the transmission shudder issue with GMC Sierra's with 8-speed transmission, they fixed both of those and changed the oil, however, the truck had 21,907 m More

by Racereddie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi, Alex Rosario
May 10, 2021 -

Regal GMC responded

We apologize for the inconvenience, Typically our GMC customers are accommodated in our GMC Service drive. However, something came up that day and we had to reroute them. We hope to see you next time.

May 07, 2021

Makes effort to do a great job and please the customer . Service is quick. I love the courtesy shuttle that takes you home and pick you back up if needed. More

by Charlotte fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
May 10, 2021 -

Regal GMC responded

Thank you Charlotte!

May 05, 2021

My home is over 30 miles from Regal GMC and I prefer their service over other dealers who are located much closer. The reason why the service is great, reasonable and friendly. Service special discoun More

by J.PORADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
May 06, 2021 -

Regal GMC responded

Thank you for your continued loyalty to Regal! We value your business!

April 27, 2021

I have had nothing but great service from everyone since my purchase of my GMC Denali Truck my wife and I are so pleased with everything...... More

by patrickwiggins45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes, Alex Rosario
May 03, 2021 -

Regal GMC responded

Thanks Patrick!

...
16
...