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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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May 15, 2021

I’m pleased with the service I received. Levi sent pictures and updates about my car, which I appreciated. The repair was covered by warranty. More

by lcox2829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
May 21, 2021 -

Regal GMC responded

Thank you for the feedback!

May 12, 2021

Very good service experience. Alex was very helpful regarding my needs at the service appointmrnt and I will return for for further work to keep my vehicle running smoothly. More

by JFCORCORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
May 13, 2021 -

Regal GMC responded

Thank you, we look forward to it!

May 12, 2021

Regal GMC is always the best, I always get my service down there. AND Rob Young is the best service agent you have. I always schedule throughout Rob. Thanks Rob More

by SCOTT.SCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young - 5 stars
May 13, 2021 -

Regal GMC responded

Thanks Scott, we think Rob is pretty great too :)

May 07, 2021

I brought my truck in for a check engine light and the transmission shudder issue with GMC Sierra's with 8-speed transmission, they fixed both of those and changed the oil, however, the truck had 21,907 m More

by Racereddie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi, Alex Rosario
May 10, 2021 -

Regal GMC responded

We apologize for the inconvenience, Typically our GMC customers are accommodated in our GMC Service drive. However, something came up that day and we had to reroute them. We hope to see you next time.

May 07, 2021

Makes effort to do a great job and please the customer . Service is quick. I love the courtesy shuttle that takes you home and pick you back up if needed. More

by Charlotte fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
May 10, 2021 -

Regal GMC responded

Thank you Charlotte!

May 05, 2021

My home is over 30 miles from Regal GMC and I prefer their service over other dealers who are located much closer. The reason why the service is great, reasonable and friendly. Service special discoun More

by J.PORADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
May 06, 2021 -

Regal GMC responded

Thank you for your continued loyalty to Regal! We value your business!

April 27, 2021

I have had nothing but great service from everyone since my purchase of my GMC Denali Truck my wife and I are so pleased with everything...... More

by patrickwiggins45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes, Alex Rosario
May 03, 2021 -

Regal GMC responded

Thanks Patrick!

April 24, 2021

I am pleased with my experience at this location. I truly happy with them all their . They make me feel good. I will be back again .thank you More

by pbaker148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Apr 26, 2021 -

Regal GMC responded

Thank you for choosing Regal for your vehicle's service needs!

April 21, 2021

They do not call back when promised. They do incomplete service work. They are not attentive. They do not appear to be truthful when issues or problems are brought to their attention. More

by CAHIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Rosario
Apr 21, 2021 -

Regal GMC responded

We apologize for the inconvenience and would like to access your service records so we can look into this more. Please reply back privately with your name & telephone number or email alaina.s@regallakeland.com

April 20, 2021

They didn’t listen to me and did not fix the problem and actually created two additional issues. Hard to get some on the phone. More

by jrm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Rosario
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