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283 Reviews of Regal GMC - Service Center
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Verified Customer
June 25, 2021
Professional and thorough service Friendly and courteous Professional and thorough service Friendly and courteous staff. Clean eating room . Professional and thorough service Friendly and courteous staff. Clean eating room . More
by TERRYMEDLEY2
Employees Worked With
Chrissy (service)
June 11, 2021
Regal North lot sold me a lemon. You didn’t inspect this GMC Acadia correct (lack thereof) and now it needs $2,600 worth of work done. Literally, not even one week off the lot. This place is the worst. Won’ GMC Acadia correct (lack thereof) and now it needs $2,600 worth of work done. Literally, not even one week off the lot. This place is the worst. Won’t fix the issues, but will trade me another vehicle and make me pay another dealer fee. More
by dppuckett
Employees Worked With
June 10, 2021
Always treated like family at Regal. Been a customer for almost 20 years now and wouldn't go anywhere else. It is a good feeling to be recognized as a loyal customer. almost 20 years now and wouldn't go anywhere else. It is a good feeling to be recognized as a loyal customer. More
by jgalanti
June 09, 2021
I bought a lot of cars over the years but my experience at Regal GMC in Lakeland buying my 2019 GMC Acadia Dinali was my best so far, thank you Mike and Mike at Regal GMC in Lakeland buying my 2019 GMC Acadia Dinali was my best so far, thank you Mike and Mike More
by ronelliot58
June 08, 2021
I took my 2018 GMC Arcadia with 34,600 miles back to Regal for a recurring problem. I was disappointed and upset when they were going to charge me to fix the problem this time because the bumper to bump Regal for a recurring problem. I was disappointed and upset when they were going to charge me to fix the problem this time because the bumper to bumper warranty had expired. After working with the Service manager to find a satisfactory solution, the dealership fixed my problem and did not charge me anything. I was very happy it all worked out and I will be bringing my car back for service in the future. What started out bad.... ended up very good and what I hoped for!! More
by Acox8105
Employees Worked With
David Voci Service manager and Jessica my service contact
June 04, 2021
Guess it will be my last time with Regal GMC service. Tried with many different vehicles to always give them a chance, but in the end there is always something Tried with many different vehicles to always give them a chance, but in the end there is always something More
by Racereddie
Employees Worked With
Mike
June 02, 2021
Fantastic service, easy in and out wait times.. I will be back and share experience with my friends.. I will continue to buy my GMC Yukons here. back and share experience with my friends.. I will continue to buy my GMC Yukons here. More
by Marty Guthrie
Employees Worked With
Service Team
May 27, 2021
I was at the dealership for nearly 5 hours. I had my tires rotated and a battery change and they also did a motor diagnosis. The battery was the only thing that really needed to be done. Had I know they tires rotated and a battery change and they also did a motor diagnosis. The battery was the only thing that really needed to be done. Had I know they were going to be short staffed I would have requested a different appointment date etc. but I leave and none of my tire pressure sensors were working (I knew 1 of them were out previously) and my battery voltage was already low on the new battery. I got a service call and explained to them about it and no remedy was offered and that’s even after I called and talked to my service manager. Was a complete waste of my time and money. I’ll find another ship to do any work from here out. More
by Bama
Employees Worked With
Young
