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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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August 25, 2021

My service r experience at Tegal GMC is/ has been awesome. My contact there, Chrissy Hartman is knowledgeable and courteous and very professional! She is a gem to do business with and a definite as More

by BOBBIEMORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Aug 31, 2021 -

Regal GMC responded

Thank you Bobbie!

August 20, 2021

I have always used your service dept. ever since I have owned my GMC truck. The experience was excellent as always and I will continue to return to you guys for service. More

by K.MOSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 25, 2021 -

Regal GMC responded

We look forward to it :)

August 18, 2021

I truly enjoy going for our vehicle service at Regal. Everyone at this location is always friendly and courteous from the moment you enter the premises until you leave. More

by ASOLA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Aug 19, 2021 -

Regal GMC responded

Thanks for choosing Regal :)

August 17, 2021

They were able to discount the work and was quick including the recall. Total experience is exactly why I continue to come back to Regal. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 19, 2021 -

Regal GMC responded

Thanks Bill, see you next time!

August 10, 2021

Always fast, efficient,friendly service. Everyone that works there seem to enjoy being a part of the dealership. I have never heard of an unhappy customer in all the years I have dealt with Regal. More

by bmenden1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Aug 11, 2021 -

Regal GMC responded

Thank you for your loyalty to Regal!

August 06, 2021

Things went well the young girl that had my service took care of things. Called to check to see if I wanted a tire repaired and gave me the price. More

by luke28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady from Milwaukee name begins with an A was very friendly and sincere and was a good listener. Very impressed with her.
Aug 11, 2021 -

Regal GMC responded

Thank you Luke!

August 02, 2021

I was in for an oil change and recall on 7/24/21. After two hours I come out to my vehicle and there is a noticeable scratch/ding on my driver side door. I showed the service man (Ray Taylor) who tried to More

by Alicia Vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray taylor, Tony Cooper
Aug 11, 2021 -

Regal GMC responded

Ms. Vega, we hope your issues were resolved. For further assistance please contact Customer Service Manager, Alaina Southern at 863-333-4633

July 29, 2021

Fast courteous service in a friendly atmosphere. I've made them my go to dealer because of my experiences I've had from my previous visits More

by n7079l@aol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Aug 02, 2021 -

Regal GMC responded

Thank you for your continued loyalty to Regal!

July 28, 2021

Great service by Ray. Expected better on car wash. Did not vacuum car. Always did in the past. Hard for me to visit since I work in tampa,, expect everything completed well when I am there since I have to More

by werthbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service excellent help. Always makes my service the best that he can.
Jul 29, 2021 -

Regal GMC responded

We love Ray and appreciate you choosing Regal for your vehicle's service/maintenance needs!

July 15, 2021

Regal GMC has a great facility. The staff is most pleasant to deal with. They keep the customers up to date while they are there waiting for the service to be done. I’m impressed! More

by cfilion88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cheshire
Jul 19, 2021 -

Regal GMC responded

Thank you

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