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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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November 02, 2021

The best service department!! Always courteous and very professional. Staff makes it a point to communicate with customers More

by ABEAL326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Regal GMC responded

Thank you for choosing Regal!

November 01, 2021

The dealership was very quick to diagnose my check engine light. And even quicker to fix it. More

by ReefSeeker1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 03, 2021 -

Regal GMC responded

Happy to have you back on the road!

October 30, 2021

First time visiting Regal but was very pleased with quick and knowledgable service and friendly staff. More

by Cjaimes0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Torres
Nov 01, 2021 -

Regal GMC responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

October 30, 2021

We are extremely pleased with service we received They We are extremely pleased with service we received They detailed our 2019 Buick Encore and we couldn't be happier More

by Alice L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis in service
Nov 01, 2021 -

Regal GMC responded

Thank you Alice! We agree, our detail department does a great job :)

October 29, 2021

Its been really good to me since I brought my truck in March answer all my questions More

by Angel winters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2021 -

Regal GMC responded

Thank you Angel!

October 28, 2021

excellent . The service department is excellent and I'm really pleased with Regal. Mike Hughes really takes good care of me and I appreciate it More

by CARDMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Nov 01, 2021 -

Regal GMC responded

Thank you for choosing Regal for your vehicle's service needs!

October 15, 2021

Excellent customer service in and out without any problem, enjoy the breakfast it was excellent. More

by Jbbeezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
Oct 19, 2021 -

Regal GMC responded

Thank you for the great review and for choosing Regal for your vehicle's service needs!

October 12, 2021

Fast, friendly and good service. Knowledge of product high. Great waiting area! Fast to get parts and get me back in to put the part in. Make sure you them well so you don’t loose them More

by Tom.day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not rate sales , finance or management because I did no use them or internet people either that I know of. I just used service!
Oct 13, 2021 -

Regal GMC responded

Thank you Tom!

October 11, 2021

The service was done quickly and the waiting area was clean and well stocked. Also there was plenty of room for scoial distancing. More

by preston.mcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Oct 13, 2021 -

Regal GMC responded

Thank you Preston!

October 01, 2021

I always take my car to Regal for service. It never fails that I take it in for one thing and have to take it back because something wasn’t fixed properly. In this case I had a water leak on the pass More

by DOUG_SALYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t deal with any of those…only Rob in service.
Oct 06, 2021 -

Regal GMC responded

Thank you for your feedback. We will escalate this to our Service Director, Tony Cooper.

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