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Regal GMC - Service Center

Lakeland, FL

3.9
283 Reviews

283 Reviews of Regal GMC - Service Center

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October 30, 2021

We are extremely pleased with service we received They We are extremely pleased with service we received They detailed our 2019 Buick Encore and we couldn't be happier More

by Alice L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis in service
Nov 01, 2021 -

Regal GMC responded

Thank you Alice! We agree, our detail department does a great job :)

October 29, 2021

Its been really good to me since I brought my truck in March answer all my questions More

by Angel winters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2021 -

Regal GMC responded

Thank you Angel!

October 28, 2021

excellent . The service department is excellent and I'm really pleased with Regal. Mike Hughes really takes good care of me and I appreciate it More

by CARDMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Nov 01, 2021 -

Regal GMC responded

Thank you for choosing Regal for your vehicle's service needs!

October 15, 2021

Excellent customer service in and out without any problem, enjoy the breakfast it was excellent. More

by Jbbeezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
Oct 19, 2021 -

Regal GMC responded

Thank you for the great review and for choosing Regal for your vehicle's service needs!

October 12, 2021

Fast, friendly and good service. Knowledge of product high. Great waiting area! Fast to get parts and get me back in to put the part in. Make sure you them well so you don’t loose them More

by Tom.day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not rate sales , finance or management because I did no use them or internet people either that I know of. I just used service!
Oct 13, 2021 -

Regal GMC responded

Thank you Tom!

October 11, 2021

The service was done quickly and the waiting area was clean and well stocked. Also there was plenty of room for scoial distancing. More

by preston.mcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Oct 13, 2021 -

Regal GMC responded

Thank you Preston!

October 01, 2021

I always take my car to Regal for service. It never fails that I take it in for one thing and have to take it back because something wasn’t fixed properly. In this case I had a water leak on the pass More

by DOUG_SALYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t deal with any of those…only Rob in service.
Oct 06, 2021 -

Regal GMC responded

Thank you for your feedback. We will escalate this to our Service Director, Tony Cooper.

October 01, 2021

Very busy. They did forget the free car wash. But I did forget my a coupon and they gave me a discount anyway. More

by KPARC1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 06, 2021 -

Regal GMC responded

Thank you for choosing Regal for your vehicle's service/repair needs!

September 29, 2021

I came in for my reapply for echo block on my MDX and like always I was very satisfied with the job . Regal is a awesome place to get work done. Thank you. More

by JAWARREN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
Sep 30, 2021 -

Regal GMC responded

Thank you, and enjoy that new car look!

September 29, 2021

Service was completed - my only suggestion is when customers are waiting maybe a priority placed on completion More

by kacorns
Recommend Dealer
Yes
Employees Worked With
Only dealt with service personnel - Meghan was very effective and did a good job
Sep 30, 2021 -

Regal GMC responded

Thank you

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