286 Reviews of Regal GMC - Service Center
The best service department!! Always courteous and very professional. Staff makes it a point to communicate with customers professional. Staff makes it a point to communicate with customers More
We are extremely pleased with service we received They We are extremely pleased with service we received They detailed our 2019 Buick Encore and we couldn't be happier We are extremely pleased with service we received They detailed our 2019 Buick Encore and we couldn't be happier More
excellent . The service department is excellent and I'm really pleased with Regal. Mike Hughes really takes good care of me and I appreciate it really pleased with Regal. Mike Hughes really takes good care of me and I appreciate it More
Fast, friendly and good service. Knowledge of product high. Great waiting area! Fast to get parts and get me back in to put the part in. Make sure you them well so you don’t loose them high. Great waiting area! Fast to get parts and get me back in to put the part in. Make sure you them well so you don’t loose them More
I always take my car to Regal for service. It never fails that I take it in for one thing and have to take it back because something wasn’t fixed properly. In this case I had a water leak on the pass fails that I take it in for one thing and have to take it back because something wasn’t fixed properly. In this case I had a water leak on the passenger side of the car and they determined the drain hose for the sunroof had disconnected. I left it with the dealership for ONE WEEK to ensure it was fixed properly. They fixed it but when I tried to open the sun roof slide part something was blocking it from opening. It turned out the little accordion things on the side were not snapped back in place by a clip properly. I had to take the car up and drop it off a second time to get this corrected. This is not the first time I have had to return for a repair to be corrected by a minor detail that was overlooked and I’m really irritated that these type things happen repeatedly. I was also not happy to see how dirty the sun room window was when it did open and the grime left on the inside liner of the car directly near the sunroof interior. I just paid $150. To have my car detailed prior to the leak and now I need to go in and clean the mess that was left. We have been dealing with your service department for 10 years and I have to say I am not happy with the service here compared to the service we received in Deland, FL from the Kaiser dealer there. I NEVER had to return after having a vehicle serviced there. My only hope at this point is that the leak is fixed since on the last leak that was on the drivers side I had to take it back 4 times to get it corrected. Of course I won’t know until I experience a downpour which has not occurred since I got it out of the shop. More